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Office 2010 Applications Stuck on Load Screen

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mdmcaf Tuesday 19 March 2013 at 1:49
mdmcafAnonymous

Hey y'all~

I've been having a problem getting Office 2010 to start on my Xubuntu 12.04 install. It's worked well for me before in previous installations of 12.04, but with this installation and the one I did before it I've been having an issue where I'll try to open Word or Excel and it'll get stuck on the splash screen for a few minutes and then the splash screen disappears and a dialog box appears saying that Winword.exe has crashed.

I've tried installing a new version of Wine, but that didn't have any effect. I've installed the packages suggested on the sticky in the forum, but one of the packages wasn't available and I've no idea what repositories I need to add in order to get said package.

The missing package is:

wxpython

I downloaded the latest version of Wine, but in the Wine configuration window it says that it's Wine v. 1.5.16. I haven't been able to find instructions for how to update the version of Wine for my copy of Office 2010.

Any help is appreciated!

Ronin DUSETTE Tuesday 19 March 2013 at 2:01
Ronin DUSETTE
Admin

Open a terminal and use this command:


sudo apt-get install python-wxgtk2.8

Quote

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mdmcaf Tuesday 19 March 2013 at 3:00
mdmcafAnonymous

Thanks for the quick reply. I entered the command you listed and the reply I got said that there were "0 upgraded, 0 newly installed, 9 to remove and 0 not upgraded" packages. Which suggests to me that the package was already installed.
Ronin DUSETTE Tuesday 19 March 2013 at 3:39
Ronin DUSETTE
Admin

Well, it said more than that, I can say that for sure. It would have specifically told you if it was already installed, or couldnt find it, or something like that. Read the output a little more. Its in there.

Maybe:

sudo apt-get install python-wxgtk2.6 python-wxglade

Quote


I cannot remember off the top of my head which particular package it requires. lol. Those should correct the issue. If not, it may be something I am missing. I have all 3 installed on my system at the moment.

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mdmcaf Tuesday 19 March 2013 at 18:26
mdmcafAnonymous

Oh yes, it definitely said more than that. I don't remember if it said that the package was already installed or not. Sorry, I should have been more thorough.

I installed the other two packages. I'll let you know if it fails again or not.

Thanks!
Ronin DUSETTE Tuesday 19 March 2013 at 18:32
Ronin DUSETTE
Admin

Sweet. That should work. If im not mistaken, those packages are for drawing graphics on the screen (glade and gtk). Let us know it it works for you. :)

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mdmcaf Tuesday 19 March 2013 at 21:36
mdmcafAnonymous

It's still failing. I'll go to open an Excel or Word document and the splash screen appears, stays for a little while and then disappears saying that either Excel or WinWord.exe has encountered a problem.
Ronin DUSETTE Tuesday 19 March 2013 at 21:41
Ronin DUSETTE
Admin

Hmmmm. Are you running this from the script from PlayOnLinux or trying to do a manual install?

Also, have you thought about using a native office program, like LibreOffice or OpenOffice, in place of MS Office? I stopped using MS Office suite years ago, when I switched to open office. It can save to and read MS Office files. I was even opening and editing powerpoint files in OpenOffice with no issues. Even all of the transitions were the same.

Just make sure that you know there are options. :)

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mdmcaf Wednesday 20 March 2013 at 19:10
mdmcafAnonymous

I'm running it from PlayOnLinux and I did the install routine through PlayOnLinux as well. It's worked perfectly for me in the past, it just seems that since I reinstalled Xubuntu on my machine it's been flaky and unpredictable.

I have thought about using LibreOffice/OpenOffice - there are some features that Microsoft Word has that neither of those two have that I need for collaborating with other folks on projects. In my experience both of the native Office suites did a much messier job of handling the documents I collaborate on than it does on an emulated Microsoft Office.
Ronin DUSETTE Wednesday 20 March 2013 at 19:38
Ronin DUSETTE
Admin

I hear that. Ive worked in Enterprise environments before, so I know what thats like.

Perhaps, just as a test, try a different WM? Maybe there is an issue with XFCE displaying correctly (though I have not heard of such an issue).

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mdmcaf Friday 22 March 2013 at 5:13
mdmcafAnonymous

So I tried a different window manager on my laptop (which was having the same issue). I installed LXDE and it seems to be working fine. I've closed and re-opened multiple Word and Excel documents and they've opened every time. I did get an error message when I first installed LXDE that said Office 2010 was unable to activate - perhaps that's part of the problem?

I don't really like LXDE very much, so if there's something that I can do in XFCE to make it work better I'd really appreciate the help.

Thanks!
mdmcaf Friday 22 March 2013 at 5:16
mdmcafAnonymous

I should also mention that I'm running XFCE 4.10 on both machines that are having the problems
Ronin DUSETTE Friday 22 March 2013 at 5:35
Ronin DUSETTE
Admin

If you its doing it on both machines, both running xfce, then that is your problem. Im not sure how to go about fixing it. Have you tried asking around the xfce forums (if there are any) or xubuntu forums?

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mdmcaf Sunday 24 March 2013 at 19:08
mdmcafAnonymous

I posted on the ubuntu forums, so far no one has replied to my message. If you have any additional ideas I'm all ears.

Thanks so much for your help :)
Ronin DUSETTE Sunday 24 March 2013 at 20:54
Ronin DUSETTE
Admin

As I stated, its an XFCE problem. Not a bug in POL, per se.

I have to assume, you didnt try another window manager, did you??

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mdmcaf Monday 25 March 2013 at 5:01
mdmcafAnonymous

Yes, I did...and it worked. Sorry, I thought that I'd mentioned that. So you're right, it must be a problem with XFCE. Hopefully they have a decent response for me. For now, I'm stuck using Office 2007 which doesn't seem to have the same problem.
Ronin DUSETTE Monday 25 March 2013 at 17:43
Ronin DUSETTE
Admin

Word.
Options at this point:

Use an open-source alternative (libreoffice, openoffice)
use a different version of office (which you are currently doing)
Open a bug with XFCE, though, im not sure how for it would go, considering its for a wine issue.

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