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[GW2] Freezes system at patch 1.5.28 and up

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Incarnated Thursday 24 October 2013 at 23:45
IncarnatedAnonymous

[10/24/13 17:15:59] - Running wine-1.6-rc5 Gw2.exe -dx9single (Working directory : /home/tyler/.PlayOnLinux/wineprefix/GuildWars2/drive_c/Program Files (x86)/ArenaNet/Guild Wars 2)
p11-kit: couldn't load module: /usr/lib/i386-linux-gnu/pkcs11/p11-kit-trust.so: /usr/lib/i386-linux-gnu/pkcs11/p11-kit-trust.so: cannot open shared object file: No such file or directory
wine: configuration in '/home/tyler/.PlayOnLinux//wineprefix/GuildWars2' has been updated.
p11-kit: couldn't load module: /usr/lib/i386-linux-gnu/pkcs11/p11-kit-trust.so: /usr/lib/i386-linux-gnu/pkcs11/p11-kit-trust.so: cannot open shared object file: No such file or directory



Here is the full report from when I started the program
Incarnated Thursday 24 October 2013 at 23:52
IncarnatedAnonymous

I'm not receiving any other debugs to report
booman Thursday 24 October 2013 at 23:52
booman

Dang, those are still 32-bit errors... maybe it didn't install correctly

† Booman †
Mint 20.2 64-bit | Nvidia 470 | GeForce GTX 1060
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Incarnated Thursday 24 October 2013 at 23:55
IncarnatedAnonymous

i've reinstalled the game about 15 times. about 5 full reinstalls (I didnt figure it'd be worth doing full if i kept getting the same output)
Incarnated Thursday 24 October 2013 at 23:56
IncarnatedAnonymous

even tried deleting the virutal drive... hmm do you think after the commands i just did i should go ahead and try again?
booman Friday 25 October 2013 at 0:06
booman

Man, you are as stubborn as I am. Thats good, but I'm sure you are frustrated by now.
If you havn't installed the game since installing those 32-bit libraries, then its a good idea.
Always start in a new virtual drive.

But I'm still not sure the 32-bit libraries ARE installed.
I'm sure DJ has a way to verify them

† Booman †
Mint 20.2 64-bit | Nvidia 470 | GeForce GTX 1060
Linux for Beginners | List of Linux Games | My Games
PlayOnLinux Guides | PlayOnLinux Explained
Ronin DUSETTE Friday 25 October 2013 at 0:21
Ronin DUSETTE

p11-kit: couldn't load module: /usr/lib/i386-linux-gnu/pkcs11/p11-kit-trust.so: /usr/lib/i386-linux-gnu/pkcs11/p11-kit-trust.so: cannot open shared object file: No such file or directory
wine: configuration in '/home/tyler/.PlayOnLinux//wineprefix/GuildWars2' has been updated.
p11-kit: couldn't load module: /usr/lib/i386-linux-gnu/pkcs11/p11-kit-trust.so: /usr/lib/i386-linux-gnu/pkcs11/p11-kit-trust.so: cannot open shared object file: No such file or directory

Quote


This would not cause the system to freeze, nor POL to crash.

The 32 libs for his graphics are installed. POL doesnt toss an error about it, the Intel drivers are included with linux releases, ia32-libs doesnt look like its there anymore, and multiarch-support is a meta-packages, and basically makes the 32-bit libs for whatever is installed dependencies, and its installed, so thats ok. Plus, there are no graphics related errors anywhere else I can see, and the commands that he posted the output from show he is up to date, and doesnt look like he is missing anything.

So, we still dont having the debug log, we wont know any more.

Lets do this.

BACKUP YOUR ~/.PlayOnLinux folder

delete that folder with:


rm -rf ~/.PlayOnLinux


Restart your system, just for good measure.

run playonlinux from the terminal

install the game

run the game

if it dies, post the debug log IN FULL here.

this will make it do its first-time setup again, as well as re-download the wine packages and all of that. Could be a corrupted ~/.PlayOnLinux initialization that is causing subsequent things to fail.


Please:
Post debug logs & full computer specs in first post
No private messages for general help, use the forums
Read the wiki, Report broken scripts
Ronin DUSETTE Friday 25 October 2013 at 0:24
Ronin DUSETTE

about 5 full reinstalls

Quote


When you say "full reinstall" are you talking about Ubuntu? If that is so, then it proves what I said about running LTS versions of Ubuntu, and nothing else, unless you REALLY need to.

If what I said above doesnt work, I HIGHLY suggest that you use Ubuntu 12.04 LTS instead of 13.10. Id be willing to bet all of these issues, and probably others would go away.

So yeah, if what I said didnt work, and you were talking about reinstalls of Ubuntu above, then downgrade your distro to the stable, LTS version. Ubuntu 12.04.3 LTS is available on Ubuntu's site.

Please:
Post debug logs & full computer specs in first post
No private messages for general help, use the forums
Read the wiki, Report broken scripts
Incarnated Friday 25 October 2013 at 0:27
IncarnatedAnonymous

Full reinstall of the game*
Ronin DUSETTE Friday 25 October 2013 at 0:33
Ronin DUSETTE

ok. So, yeah. Try what I said above (the deleting ~/.PlayOnLinux folder and all of that), and if your system keeps freezing, then something is incompatible with that beta version of Ubuntu, and you will need to at least downgrade to 13.04, or LTS would be best.

Linux systems dont usually freeze like that, where the whole system locks up. This is an indication that whatever is trying to access your graphics stuff, is having a MAJOR hard time, which it shouldnt. That leads me to believe that your distro is corrupted in someway, or Ubuntu 13.10 (the packages it uses for its kernel, X, etc) are incompatible with your system, which is totally possible, because that version has not been out long enough to test.

I have a question:

Where you running 13.04, and then upgraded to 13.10? Or is your OS a FRESH install of 13.10?

Edited by RoninDusette


Please:
Post debug logs & full computer specs in first post
No private messages for general help, use the forums
Read the wiki, Report broken scripts
Incarnated Friday 25 October 2013 at 0:35
IncarnatedAnonymous

I ran 13.04 then went back to windows due to this problem... Really missed ubuntu so I just came back and figured i should try harder and by that time it was 13.10. So I figured hey why not? So it's a fresh install of 13.10 and almost everything is working. Even League of Legends
Ronin DUSETTE Friday 25 October 2013 at 0:36
Ronin DUSETTE

Ok. Upgrades break. lol

13.04 did this too? Ok. If what I said didnt work, then try 12.04.3 LTS Ubuntu.

If that does not work right, then you have hardware problems for sure.

Please:
Post debug logs & full computer specs in first post
No private messages for general help, use the forums
Read the wiki, Report broken scripts
Ronin DUSETTE Friday 25 October 2013 at 0:38
Ronin DUSETTE

Also, you might want to try another flavour of Ubuntu (like Kubuntu or Xubuntu or Mint), because regular Ubuntu uses Unity and is preparing to roll out something called Mir, which the WHOLE rest of the Linux community is NOT doing, so I would totally try another distro if you are going to reformat.

Ive seen regular Ubuntu do goofy stuff since switching to Unity. Mint is really nice, and Kubuntu rocks. I never had a problem with Kubuntu.

Please:
Post debug logs & full computer specs in first post
No private messages for general help, use the forums
Read the wiki, Report broken scripts
Incarnated Friday 25 October 2013 at 0:38
IncarnatedAnonymous

Okay guess I will
Ronin DUSETTE Friday 25 October 2013 at 0:39
Ronin DUSETTE

Before reformat, try deleting that POL folder first.

Sorry. Just trying to figure this one out. lol. I want to make sure we have checked everything. :D

Please:
Post debug logs & full computer specs in first post
No private messages for general help, use the forums
Read the wiki, Report broken scripts
Incarnated Friday 25 October 2013 at 2:03
IncarnatedAnonymous

[10/24/13 18:36:45] - Running wine-1.5.28-GuildWars2 --version (Working directory : /home/tyler/.PlayOnLinux/wine/gecko)
wine-1.5.28

PlayOnLinux logfile
-------------------
Date: 10/24/13 18:36:45
Warning! PlayOnLinux is using a modified wine version (1.5.28-GuildWars2).
     Do not file bugs, AppDB test reports, or ask for help on the WineHQ website for any applications or games that are run using this version.
     
> PlayOnLinux Version
4.2.1
> uname -a
Linux tyler-ThinkPad-T420 3.11.0-12-generic #19-Ubuntu SMP Wed Oct 9 16:20:46 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux
> lsb_release -a

> wine --version
wine-1.5.28
> POL_WINEVERSION
1.5.28-GuildWars2
> WINEPREFIX
/home/tyler/.PlayOnLinux//wineprefix/GuildWars2
> Distribution
Ubuntu 13.10
> glxinfo \| grep rendering
direct rendering: Yes
> glxinfo \| grep renderer
OpenGL renderer string: Mesa DRI Intel(R) Sandybridge Mobile
> OpenGL libs (Direct rendering testing)
32bits direct rendering is enabled
64bits direct rendering is enabled

[10/24/13 18:36:57] - Running wine-1.5.28-GuildWars2 cmd /c echo %ProgramFiles% (Working directory : /home/tyler/.PlayOnLinux/wine/gecko)
C:\Program Files (x86)
[10/24/13 18:37:00] - Running wine-1.5.28-GuildWars2 regedit /home/tyler/.PlayOnLinux//tmp/regkey.reg (Working directory : /home/tyler/.PlayOnLinux/wine/gecko)
[10/24/13 18:37:00] - Content of /home/tyler/.PlayOnLinux//tmp/regkey.reg
-----------
REGEDIT4

[HKEY_CURRENT_USER\Software\Wine]
"Version"="win7"
-----------
[10/24/13 18:37:10] - Running wine-1.5.28-GuildWars2 regedit /home/tyler/.PlayOnLinux//tmp/regkey.reg (Working directory : /home/tyler/.PlayOnLinux/wine/gecko)
[10/24/13 18:37:10] - Content of /home/tyler/.PlayOnLinux//tmp/regkey.reg
-----------
REGEDIT4

[HKEY_CURRENT_USER\Software\Wine\Direct3D]
"VideoMemorySize"="256"
-----------
[10/24/13 18:37:11] - Running wine-1.5.28-GuildWars2 regedit /home/tyler/.PlayOnLinux//tmp/VGA_ID_fix.reg (Working directory : /home/tyler/.PlayOnLinux/wine/gecko)
[10/24/13 18:37:11] - Content of /home/tyler/.PlayOnLinux//tmp/VGA_ID_fix.reg
-----------
REGEDIT4

[HKEY_CURRENT_USER\Software\Wine\Direct3D]
"VideoPCIVendorID"="dword:00008086"
"VideoPCIDeviceID"="dword:00000126"
"VideoDriver"="ig4icd32.dll"
-----------
[10/24/13 18:37:12] - Running wine-1.5.28-GuildWars2 regedit /home/tyler/.PlayOnLinux//tmp/regkey.reg (Working directory : /home/tyler/.PlayOnLinux/wine/gecko)
[10/24/13 18:37:12] - Content of /home/tyler/.PlayOnLinux//tmp/regkey.reg
-----------
REGEDIT4

[HKEY_CURRENT_USER\Software\Wine\X11 Driver]
"GrabFullscreen"="Y"
-----------
[10/24/13 20:00:46] - Running wine-1.5.28-GuildWars2 Gw2.exe -dx9single (Working directory : /home/tyler/.PlayOnLinux/wineprefix/GuildWars2/drive_c/Program Files (x86)/ArenaNet/Guild Wars 2)
p11-kit: couldn't load module: /usr/lib/i386-linux-gnu/pkcs11/p11-kit-trust.so: /usr/lib/i386-linux-gnu/pkcs11/p11-kit-trust.so: cannot open shared object file: No such file or directory
p11-kit: couldn't load module: /usr/lib/i386-linux-gnu/pkcs11/p11-kit-trust.so: /usr/lib/i386-linux-gnu/pkcs11/p11-kit-trust.so: cannot open shared object file: No such file or directory
p11-kit: couldn't load module: /usr/lib/i386-linux-gnu/pkcs11/p11-kit-trust.so: /usr/lib/i386-linux-gnu/pkcs11/p11-kit-trust.so: cannot open shared object file: No such file or directory
Incarnated Friday 25 October 2013 at 3:33
IncarnatedAnonymous

It's looking like I need to download p11-kit-trust.so but I can't find a way to install that package.
Incarnated Friday 25 October 2013 at 3:38
IncarnatedAnonymous

/usr/lib/x86_64-linux-gnu/pkcs11/p11-kit-trust.so
This is where it is located
Incarnated Friday 25 October 2013 at 3:55
IncarnatedAnonymous

AHA I'm getting somewhere p11-kit: couldn't load module: /usr/lib/i386-linux-gnu/pkcs11/p11-kit-trust.so: /usr/lib/i386-linux-gnu/pkcs11/p11-kit-trust.so: wrong ELF class: ELFCLASS64
Incarnated Friday 25 October 2013 at 4:02
IncarnatedAnonymous

Its the exact same problem i'm having...
For the gnome-keyring issue, see 
https://bugs.launchpad.net/ubuntu/+source/gnome-keyring/+bug/859600 --
which is fixed now in Saucy (and backports are underway).

However, in Wine's case you will still see this error:
p11-kit: couldn't load module: /usr/lib/i386-linux-gnu/pkcs11/p11-kit-trust.so:
/usr/lib/i386-linux-gnu/pkcs11/p11-kit-trust.so: cannot open shared object
file: No such file or directory

The reason is that the p11-kit-trust.so library hasn't been separated
from the p11-kit package. p11-kit is not a multi-arch package, so
there's still no way to install this library (and avoid the error) on
64-bit Ubuntu.


So this is saying that i'd have to go down to 32-bit ubuntu? And in that case is it like WIndows where if I have 32-bit i can only use 3ish gb out of my 16gb's of ram?

Edited by Incarnated