The forum

Cannot play Trine 4 from Steam due to serious problem

Author Replies
Alioran Wednesday 23 December 2020 at 2:14
AlioranAnonymous

Hi everyone! I just bought Trine 4 on Steam and downloaded it successfully, but whenever I try to run the program, it gives me an error of a "serious problem" and it stops running. Could anyone help me out?

Specs: 

iMac (Retina 5K, 27-inch, 2019)
Processor: 3.7 GHz 6-Core Intel Core i5
Memory: 40 GB 2667 MHz DDR4
Graphics: Radeon Pro Vega 48 8 GB

Error Code: 

Unhandled exception: page fault on read access to 0x00000020 in 64-bit code (0x00000001424fbcba).

Register dump:

 rip:00000001424fbcba rsp:0000000015effd60 rbp:0000000015efffd0 eflags:00010246 (  R- --  I  Z- -P- )

 rax:0000000000000000 rbx:0000000000000001 rcx:0000000000000000 rdx:0000000142c279b8

 rsi:0000000015effde0 rdi:0000000000000000  r8:000000014333f620  r9:0000000015effd20 r10:000011da19262e78

 r11:0000000000000000 r12:0000000000000000 r13:0000000000000000 r14:0000000013799440 r15:0000000000000000

Stack dump:

0x0000000015effd60:  0000000000000000 0000000000000000

0x0000000015effd70:  0000000000000005 0000000000000005

0x0000000015effd80:  0000000013799440 00000001424d67be

0x0000000015effd90:  0000000000000000 0000000015effde0

0x0000000015effda0:  0000000000000000 0000000000000000

0x0000000015effdb0:  00000001424d6790 000000007bc9d4e3

0x0000000015effdc0:  0000000000000000 0000000000000000

0x0000000015effdd0:  0000000000000000 0000000000000000

0x0000000015effde0:  ffffffffffffffff 000000007bcc2080

0x0000000015effdf0:  000000007bc4ebb0 0000000000000000

0x0000000015effe00:  0000000015effde0 00000001424d6790

0x0000000015effe10:  0000000015effdc0 0000000015efffd0

Backtrace:

=>0 0x00000001424fbcba EntryPoint+0x1002873c2() in trine4 (0x0000000015efffd0)

  1 0x00000001424d67be EntryPoint+0x100261ec5() in trine4 (0x0000000015efffd0)

0x00000001424fbcba EntryPoint+0x1002873c2 in trine4: movq 0x0000000000000020(%rax),%rcx

Modules:

Module Address Debug info Name (57 modules)

PE           250000-          2da000 Deferred        imm32

PE           2e0000-          454000 Deferred        shlwapi

PE           460000-          8b3000 Deferred        oleaut32

PE           8c0000-          b20000 Deferred        physx3_x64

PE           b20000-          d07000 Deferred        physx3common_x64

PE           d10000-          d95000 Deferred        physx3characterkinematic_x64

PE           da0000-          e20000 Deferred        pxfoundation_x64

PE           e20000-          ebc000 Deferred        physx3cooking_x64

PE           ec0000-         11b1000 Deferred        d3d11

PE          11c0000-         120f000 Deferred        openvr_x64

PE          1210000-         125e000 Deferred        psapi

PE          1260000-         12b6000 Deferred        rstrtmgr

PE          12c0000-         14bb000 Deferred        setupapi

PE          15f0000-         163f000 Deferred        api-ms-win-core-synch-l1-2-0

PE          1640000-         168d000 Deferred        api-ms-win-core-fibers-l1-1-1

PE          1690000-         16df000 Deferred        api-ms-win-core-localization-l1-2-1

PE          1700000-         18e8000 Deferred        gameoverlayrenderer64

PE         62600000-        6271c000 Deferred        usp10

PE         62740000-        627b2000 Deferred        imagehlp

PE         637c0000-        63979000 Deferred        winmm

PE         64940000-        649c7000 Deferred        shcore

PE         65000000-        655d2000 Deferred        ole32

PE         65680000-        656cf000 Deferred        api-ms-win-core-sysinfo-l1-2-1

PE         65780000-        657db000 Deferred        version

PE         66800000-        66857000 Deferred        mswsock

PE         67500000-        6756e000 Deferred        xinput9_1_0

PE         68450000-        68453000 Deferred        wow64cpu

PE         68460000-        6846c000 Deferred        dinput8

PE         6cc10000-        6cc1b000 Deferred        advapi32

PE         6ccb0000-        6ccbc000 Deferred        gdi32

PE         6ce90000-        6cea0000 Deferred        msvcrt

PE         6cfa0000-        6cfa6000 Deferred        ws2_32

PE         6e010000-        6e101000 Deferred        user32

PE         6e2b0000-        6e2b5000 Deferred        dxgi

PE         6e320000-        6e329000 Deferred        wined3d

PE         6e4d0000-        6e4d5000 Deferred        cabinet

PE         6e6c0000-        6eb16000 Deferred        comctl32

PE         6eb20000-        6eb27000 Deferred        winemac

PE         6ef50000-        6ef55000 Deferred        bcrypt

PE         6ef80000-        6ef86000 Deferred        iphlpapi

PE         6efb0000-        6efb4000 Deferred        secur32

PE         6f910000-        6f957000 Deferred        crypt32

PE         6fa30000-        6fa37000 Deferred        netapi32

PE         6fa80000-        6fa84000 Deferred        kerberos

PE         6fbc0000-        6fe1d000 Deferred        rpcrt4

PE         6fe20000-        706fd000 Deferred        shell32

PE         71040000-        711c1000 Deferred        kernelbase

PE         7a810000-        7a818000 Deferred        opengl32

PE         7b410000-        7b5db000 Deferred        kernel32

PE         7bc10000-        7bc24000 Deferred        ntdll

ELF         7c400000-        7c404000 Deferred        <wine-loader>

PE        138000000-       139391000 Deferred        steamclient64

PE        13b400000-       13b444000 Deferred        steam_api64

PE        13f000000-       13f37e000 Deferred        tier0_s64

PE        13f600000-       13f67c000 Deferred        vstdlib_s64

PE        140000000-       143ff1000 Export          trine4

PE        180000000-       1800b9000 Deferred        lua_x64

Threads:

process  tid      prio (all id:s are in hex)

00000008 Steam.exe

00000051    0

0000004c    0

00000049    0

00000046    0

00000045    0

00000044    0

00000043    0

00000042    0

00000041    0

00000040    0

0000003d    0

0000003c    0

0000003b    0

0000003a    0

00000039    0

00000037    2

00000036    2

00000033    0

00000031    0

00000030    0

0000002d    0

0000002b    0

0000002a    0

00000029    0

00000009    0

0000000c services.exe

00000020    0

00000018    0

00000011    0

0000000e    0

0000000d    0

0000000f plugplay.exe

00000015    0

00000014    0

00000010    0

00000016 winedevice.exe

0000001d    0

0000001c    0

0000001b    0

0000001a    0

00000019    0

00000017    0

0000001e winedevice.exe

00000023    0

00000022    0

00000021    0

0000001f    0

00000024 explorer.exe

00000028    0

00000027    0

00000026    0

00000025    0

0000004d (D) C:\Program Files (x86)\Steam\steamapps\common\Trine 4 The Nightmare Prince\trine4.exe

00000066    0

00000063    0

00000062   -2

00000061   -2

0000005f   -2

0000005d   -2

0000005c   -2

0000005b   -2

0000005a    0

00000059    0

00000058    0 <==

00000057    0

00000056    0

00000055   -1

00000054    1

0000004e    0

System information:

    Wine build: wine-4.12.1

    Platform: x86_64

    Version: Windows 7

    Host system: Darwin

    Host version: 20.1.0
Dadu042 Wednesday 23 December 2020 at 21:01
Dadu042

Usually useful:  http://wiki.playonlinux.com/index.php/Manual_Installations

Alioran Sunday 27 December 2020 at 4:48
AlioranAnonymous

Um, I'm not sure what your link is supposed to tell me, but I do know it works on Proton for Linux (https://www.protondb.com/app/690640). I'm not sure about wine compatibility otherwise since none of the other sites have posted about the game. Should I use a newer version of wine or something? I'm extremely confused.