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Steam crashes on Authentication

Autor Odpowiedzi
Twoslot Monday 20 January 2014 at 2:51
TwoslotAnonymous

Sorry, I've read many of the forum entries on this topic, haven't seen an answer that solves my problem. Anyway here goes:

Hardware:
i5-4760k
z87e-itx mobo
8gb ram
gtx760

Software:
Ubuntu 13.10
Wine 1.6.2 (currently) - have tried 1.4, 1.7.11
Playonlinux 4.2.1

I installed steam, it seems to install fine. When logging in with my account, it asks to confirm the new computer with a code from email. I receive the code in my email fine. I input the code, and then I get the playonlinux sad face error report. Below is the debug code (i've tried it a number of times)



well, now that I've pasted the code in there, I see that it states that I'm using wine v.1.5.25. How is that possible? If I go to the Ubuntu Software center it says I'm using 1.6.2


Before posting this, I went back to wineHQ.org and clicked the "stable link wine1.6" package, it opened the software manager and showed that It is installed. Where do I go from here?





-------

[01/19/14 19:17:23] - Running wine-1.5.25 --version (Working directory : /home/myq/.PlayOnLinux)
wine-1.5.25

PlayOnLinux logfile
-------------------
Date: 01/19/14 19:17:23

> PlayOnLinux Version
  4.2.1
> uname -a
  Linux myq-desktop 3.11.0-15-generic #23-Ubuntu SMP Mon Dec 9 18:17:04 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux
> lsb_release -a
  
> wine --version
  wine-1.5.25
> POL_WINEVERSION
  1.5.25
> WINEPREFIX
  /home/myq/.PlayOnLinux//wineprefix/Steam
> Distribution
  Ubuntu 13.10
> glxinfo \| grep rendering
  direct rendering: Yes
    GL_NV_parameter_buffer_object2, GL_NV_path_rendering, 
    GL_NV_parameter_buffer_object2, GL_NV_path_rendering, 
> glxinfo \| grep renderer
  OpenGL renderer string: GeForce GTX 760/PCIe/SSE2
> OpenGL libs (Direct rendering testing)
  
  

[01/19/14 19:17:32] - Running wine-1.5.25 cmd /c echo %ProgramFiles% (Working directory : /home/myq/.PlayOnLinux)
C:\Program Files
[01/19/14 19:17:36] - Running wine-1.5.25 msiexec /i SteamInstall.msi /q (Working directory : /home/myq/.PlayOnLinux/wineprefix/Steam/drive_c)
fixme:storage:create_storagefile Storage share mode not implemented.
fixme:msi:ITERATE_CreateShortcuts poorly handled shortcut format, advertised shortcut
fixme:hnetcfg:fw_app_put_ProcessImageFileName 0x134308, L"C:\\Program Files\\Steam\\Steam.exe"
fixme:hnetcfg:fw_app_put_Name 0x134308, L"Steam"
fixme:hnetcfg:fw_apps_Add 0x1342c0, 0x134308
fixme:service:SERV_QueryServiceObjectSecurity 0x1346f0 4 0x33f97c 512 0x33fbb0 - semi-stub
fixme:service:SetServiceObjectSecurity 0x1346f0 4 0x33fb7c
Steam Client Service install completed.[01/19/14 19:17:40] - Running wine-1.5.25 regedit /home/myq/.PlayOnLinux//tmp/regkey.reg (Working directory : /home/myq/.PlayOnLinux/wineprefix/Steam/drive_c)
[01/19/14 19:17:40] - Content of /home/myq/.PlayOnLinux//tmp/regkey.reg
-----------
REGEDIT4

[HKEY_CURRENT_USER\Software\Wine\Direct3D]
"VideoMemorySize"="2048"
-----------
[01/19/14 19:17:41] - Running wine-1.5.25 regedit /home/myq/.PlayOnLinux//tmp/override-dll.reg (Working directory : /home/myq/.PlayOnLinux/wineprefix/Steam/drive_c)
[01/19/14 19:17:41] - Content of /home/myq/.PlayOnLinux//tmp/override-dll.reg
-----------
REGEDIT4

[HKEY_CURRENT_USER\Software\Wine\DllOverrides]
"*dwrite"=""
-----------
[01/19/14 19:17:51] - Running wine-1.5.25 Steam.exe (Working directory : /home/myq/.PlayOnLinux/wineprefix/Steam/drive_c/Program Files/Steam)
ILocalize::AddFile() failed to load file "public/steambootstrapper_english.txt".
ILocalize::AddFile() failed to load file "public/steambootstrapper_unknown.txt".
[2014-01-19 19:17:57] Startup

[2014-01-19 19:17:57] Verifying installation...

[2014-01-19 19:17:57] Downloading Update...

[2014-01-19 19:17:57] Checking for available update...

[2014-01-19 19:17:58] Package file strings_all.zip.3a7af1de15bed275d146f0f1c22f202c359a5ea1 missing or incorrect size


[2014-01-19 19:17:58] Package file resources_all.zip.db883af16a21b3ba1a5404181f192f1929d8c8eb missing or incorrect size


[2014-01-19 19:17:58] Package file tenfoot_all.zip.af34b90dc662bf575483afbc54f491ac5789bfba missing or incorrect size


[2014-01-19 19:17:58] Package file tenfoot_fonts_all.zip.7c5db178f5ebe8b1bb02aca53939040358a56342 missing or incorrect size


[2014-01-19 19:17:58] Package file tenfoot_ambientsounds_all.zip.888b796633f8a81789aeb026bc1aa3292d04f989 missing or incorrect size


[2014-01-19 19:17:58] Package file tenfoot_sounds_all.zip.dfec000915d28aa2284cede6bb6249021ce474a1 missing or incorrect size


[2014-01-19 19:17:58] Package file tenfoot_images_all.zip.2a81da18f7c30dde8f566389f2632121008ce6dd missing or incorrect size


[2014-01-19 19:17:58] Package file remoteui_all.zip.2c544627809bc2437b2a3e21b565d406edc9a3fc missing or incorrect size


[2014-01-19 19:17:58] Package file public_all.zip.3f1ad1e01291b5f3593d5f925c6948db42b3cebb missing or incorrect size


[2014-01-19 19:17:58] Package file bins_win32.zip.09abb65feefefe7d3cb6885df68c2f3832491d36 missing or incorrect size


[2014-01-19 19:17:58] Package file webkit_win32.zip.17b05271f9903f6ee8ba71f751599aae5e5395ad missing or incorrect size


[2014-01-19 19:17:58] Package file gamesforwindows_win32.zip.8a85da058a00e1d376c21c23939fb2555cbf691f missing or incorrect size


[2014-01-19 19:17:58] Package file backup_win32.zip.23a4b137fe59f37238ad710ebab075dc74f434a3 missing or incorrect size


[2014-01-19 19:17:58] Package file steam_win32.zip.6d83572e3dc4c7a1249a03298466c110b778fc70 missing or incorrect size


[2014-01-19 19:17:58] Downloading update (0 of 104,939 KB)...



<snip>


[2014-01-19 19:19:05] Downloading update (104,939 of 104,939 KB)...

[2014-01-19 19:19:05] Download Complete.

[2014-01-19 19:19:05] uninstalled manifest found in C:\Program Files\Steam\package\steam_client_win32.


[2014-01-19 19:19:05] Extracting package...

[2014-01-19 19:19:07] Installing update...

[2014-01-19 19:19:08] Failed to clear up temporary update files used for rollback, continuing anyway

[2014-01-19 19:19:08] Cleaning up...

[2014-01-19 19:19:08] Update complete, launching...

[2014-01-19 19:19:08] Shutdown

ILocalize::AddFile() failed to load file "public/steambootstrapper_unknown.txt".
[2014-01-19 19:19:08] Startup - updater built Jan  7 2014 12:07:57
[2014-01-19 19:19:08] Verifying installation...
[2014-01-19 19:19:08] Unable to read and verify install manifest C:\Program Files\Steam\package\steam_client_win32.installed
[2014-01-19 19:19:08] Verification complete
[2014-01-19 19:19:08] Downloading update...
[2014-01-19 19:19:08] Checking for available updates...
[2014-01-19 19:19:09] Download complete.
[2014-01-19 19:19:09] uninstalled manifest found in C:\Program Files\Steam\package\steam_client_win32 (1).
[2014-01-19 19:19:09] Extracting package...
[2014-01-19 19:19:11] Installing update...
[2014-01-19 19:19:13] Failed to clean up after update, continuing...
[2014-01-19 19:19:13] Cleaning up...
[2014-01-19 19:19:13] Update complete, launching Steam...
[2014-01-19 19:19:13] Shutdown
[0119/191914:ERROR:resource_bundle.cc(417)] Failed to load C:\Program Files\Steam\bin\chrome.pak
Some features may not be available.
[0119/191914:ERROR:network_change_notifier_win.cc(126)] WSALookupServiceBegin failed with: 8
[0119/192021:ERROR:network_change_notifier_win.cc(126)] WSALookupServiceBegin failed with: 8
[01/19/14 19:20:29] - Running wine-1.5.25 Steam.exe (Working directory : /home/myq/.PlayOnLinux/wineprefix/Steam/drive_c/Program Files/Steam)
fixme:heap:HeapSetInformation (nil) 1 (nil) 0
fixme:winhttp:WinHttpDetectAutoProxyConfigUrl discovery via DHCP not supported
fixme:advapi:EventRegister {47a9201e-73b0-42ce-9821-7e134361bc6f}, 0x3f005c90, 0x3f03ab30, 0x3f03ab28
fixme:advapi:EventRegister {58a9201e-73b0-42ce-9821-7e134361bc70}, 0x3f005c90, 0x3f03ab68, 0x3f03ab60
fixme:advapi:EventRegister {3fa9201e-73b0-43fe-9821-7e145359bc6f}, 0x3f005c90, 0x3f03aaf8, 0x3f03aaf0
fixme:advapi:EventRegister {1432afee-73b0-42ce-9821-7e134361b433}, 0x3f005c90, 0x3f03aba0, 0x3f03ab98
fixme:advapi:EventRegister {4372afee-73b0-42ce-9821-7e134361b519}, 0x3f005c90, 0x3f03abd8, 0x3f03abd0
fixme:process:SetProcessShutdownParameters (00000100, 00000000): partial stub.
[0119/192030:ERROR:resource_bundle.cc(417)] Failed to load C:\Program Files\Steam\bin\chrome.pak
Some features may not be available.
fixme:iphlpapi:NotifyAddrChange (Handle 0x5b5d508, overlapped 0x58f7d00): stub
fixme:winsock:WSALookupServiceBeginW (0x5b5d608 0x00000ff0 0x5b5d650) Stub!
[0119/192030:ERROR:network_change_notifier_win.cc(126)] WSALookupServiceBegin failed with: 8
fixme:ntdll:NtQuerySystemInformation info_class SYSTEM_HANDLE_INFORMATION
fixme:win:RegisterDeviceNotificationA (hwnd=0x40022, filter=0x7a1e52c,flags=0x00000000) returns a fake device notification handle!
fixme:wbemprox:wbem_locator_ConnectServer unsupported flags
fixme:wbemprox:client_security_SetBlanket 0x7c5edc58, 0x1f8d58, 10, 0, (null), 3, 3, (nil), 0x00000000
fixme:wbemprox:client_security_Release 0x7c5edc58
err:wbemprox:wql_error syntax error, unexpected TK_NOT
fixme:wbemprox:wbem_locator_ConnectServer unsupported flags
fixme:wbemprox:client_security_SetBlanket 0x7c5edc58, 0x1f8790, 10, 0, (null), 3, 3, (nil), 0x00000000
fixme:wbemprox:client_security_Release 0x7c5edc58
fixme:wbemprox:enum_class_object_Next timeout not supported
fixme:imm:ImmReleaseContext (0x60020, 0x21c218): stub
fixme:advapi:EventRegister {47a9201e-73b0-42ce-9821-7e134361bc6f}, 0x3f005c90, 0x3f03ab30, 0x3f03ab28
fixme:advapi:EventRegister {58a9201e-73b0-42ce-9821-7e134361bc70}, 0x3f005c90, 0x3f03ab68, 0x3f03ab60
fixme:advapi:EventRegister {3fa9201e-73b0-43fe-9821-7e145359bc6f}, 0x3f005c90, 0x3f03aaf8, 0x3f03aaf0
fixme:advapi:EventRegister {1432afee-73b0-42ce-9821-7e134361b433}, 0x3f005c90, 0x3f03aba0, 0x3f03ab98
fixme:advapi:EventRegister {4372afee-73b0-42ce-9821-7e134361b519}, 0x3f005c90, 0x3f03abd8, 0x3f03abd0
fixme:heap:HeapSetInformation (nil) 1 (nil) 0
fixme:dbghelp:elf_search_auxv can't find symbol in module
fixme:dbghelp:elf_search_auxv can't find symbol in module
fixme:dbghelp:elf_search_auxv can't find symbol in module
fixme:dbghelp:elf_search_auxv can't find symbol in module
fixme:advapi:EventUnregister deadbeef: stub
fixme:advapi:EventUnregister deadbeef: stub
fixme:advapi:EventUnregister deadbeef: stub
fixme:advapi:EventUnregister deadbeef: stub
fixme:advapi:EventUnregister deadbeef: stub
[01/19/14 19:40:27] - Running wine-1.5.25 Steam.exe (Working directory : /home/myq/.PlayOnLinux/wineprefix/Steam/drive_c/Program Files/Steam)
fixme:heap:HeapSetInformation (nil) 1 (nil) 0
fixme:advapi:EventRegister {47a9201e-73b0-42ce-9821-7e134361bc6f}, 0x3f005c90, 0x3f03ab30, 0x3f03ab28
fixme:advapi:EventRegister {58a9201e-73b0-42ce-9821-7e134361bc70}, 0x3f005c90, 0x3f03ab68, 0x3f03ab60
fixme:advapi:EventRegister {3fa9201e-73b0-43fe-9821-7e145359bc6f}, 0x3f005c90, 0x3f03aaf8, 0x3f03aaf0
fixme:advapi:EventRegister {1432afee-73b0-42ce-9821-7e134361b433}, 0x3f005c90, 0x3f03aba0, 0x3f03ab98
fixme:advapi:EventRegister {4372afee-73b0-42ce-9821-7e134361b519}, 0x3f005c90, 0x3f03abd8, 0x3f03abd0
fixme:heap:HeapSetInformation (nil) 1 (nil) 0
fixme:winhttp:WinHttpDetectAutoProxyConfigUrl discovery via DHCP not supported
fixme:advapi:EventRegister {47a9201e-73b0-42ce-9821-7e134361bc6f}, 0x3f005c90, 0x3f03ab30, 0x3f03ab28
fixme:advapi:EventRegister {58a9201e-73b0-42ce-9821-7e134361bc70}, 0x3f005c90, 0x3f03ab68, 0x3f03ab60
fixme:advapi:EventRegister {3fa9201e-73b0-43fe-9821-7e145359bc6f}, 0x3f005c90, 0x3f03aaf8, 0x3f03aaf0
fixme:advapi:EventRegister {1432afee-73b0-42ce-9821-7e134361b433}, 0x3f005c90, 0x3f03aba0, 0x3f03ab98
fixme:advapi:EventRegister {4372afee-73b0-42ce-9821-7e134361b519}, 0x3f005c90, 0x3f03abd8, 0x3f03abd0
fixme:process:SetProcessShutdownParameters (00000100, 00000000): partial stub.
[0119/194029:ERROR:resource_bundle.cc(417)] Failed to load C:\Program Files\Steam\bin\chrome.pak
Some features may not be available.
fixme:iphlpapi:NotifyAddrChange (Handle 0x5b5d508, overlapped 0x58f7d00): stub
fixme:winsock:WSALookupServiceBeginW (0x5b5d608 0x00000ff0 0x5b5d650) Stub!
[0119/194029:ERROR:network_change_notifier_win.cc(126)] WSALookupServiceBegin failed with: 8
fixme:ntdll:NtQuerySystemInformation info_class SYSTEM_HANDLE_INFORMATION
fixme:win:RegisterDeviceNotificationA (hwnd=0x100b2, filter=0x791e52c,flags=0x00000000) returns a fake device notification handle!
fixme:imm:ImmReleaseContext (0x100b4, 0x21c400): stub
fixme:advapi:EventUnregister deadbeef: stub
fixme:advapi:EventUnregister deadbeef: stub
fixme:advapi:EventUnregister deadbeef: stub
fixme:advapi:EventUnregister deadbeef: stub
fixme:advapi:EventUnregister deadbeef: stub
[01/19/14 19:40:44] - Running wine-1.5.25 Steam.exe (Working directory : /home/myq/.PlayOnLinux/wineprefix/Steam/drive_c/Program Files/Steam)
fixme:heap:HeapSetInformation (nil) 1 (nil) 0
fixme:wbemprox:wbem_locator_ConnectServer unsupported flags
fixme:wbemprox:client_security_SetBlanket 0x7c6a1c58, 0x1f7090, 10, 0, (null), 3, 3, (nil), 0x00000000
fixme:wbemprox:client_security_Release 0x7c6a1c58
err:wbemprox:wql_error syntax error, unexpected TK_NOT
fixme:wbemprox:wbem_locator_ConnectServer unsupported flags
fixme:wbemprox:client_security_SetBlanket 0x7c6a1c58, 0x1f70b8, 10, 0, (null), 3, 3, (nil), 0x00000000
fixme:wbemprox:client_security_Release 0x7c6a1c58
fixme:mountmgr:harddisk_ioctl The DISK_PARTITION_INFO and DISK_DETECTION_INFO structures will not be filled
fixme:wbemprox:enum_class_object_Next timeout not supported
fixme:advapi:EventRegister {47a9201e-73b0-42ce-9821-7e134361bc6f}, 0x3f005c90, 0x3f03ab30, 0x3f03ab28
fixme:advapi:EventRegister {58a9201e-73b0-42ce-9821-7e134361bc70}, 0x3f005c90, 0x3f03ab68, 0x3f03ab60
fixme:advapi:EventRegister {3fa9201e-73b0-43fe-9821-7e145359bc6f}, 0x3f005c90, 0x3f03aaf8, 0x3f03aaf0
fixme:advapi:EventRegister {1432afee-73b0-42ce-9821-7e134361b433}, 0x3f005c90, 0x3f03aba0, 0x3f03ab98
fixme:advapi:EventRegister {4372afee-73b0-42ce-9821-7e134361b519}, 0x3f005c90, 0x3f03abd8, 0x3f03abd0
fixme:heap:HeapSetInformation (nil) 1 (nil) 0
fixme:dbghelp:elf_search_auxv can't find symbol in module
fixme:dbghelp:elf_search_auxv can't find symbol in module
fixme:dbghelp:elf_search_auxv can't find symbol in module
fixme:dbghelp:elf_search_auxv can't find symbol in module
fixme:advapi:EventUnregister deadbeef: stub
fixme:advapi:EventUnregister deadbeef: stub
fixme:advapi:EventUnregister deadbeef: stub
fixme:advapi:EventUnregister deadbeef: stub
fixme:advapi:EventUnregister deadbeef: stub
Twoslot Monday 20 January 2014 at 4:12
TwoslotAnonymous

Update -- Reread some of the forum posts based on my own findings, and solved the problem.

In PlayOnLinux Highlight Steam, and click the Configure gear at the top of the Program.
It will list the Wine Version here, with a dropdown menu. It was set to 1.5.25 for me. none of the newer ones I installed were options, so I clicked the + symbol next to the dropdown menu, and installed 1.7.11. After it downloaded and installed it (again) - Steam followed through on the authentication.