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InstallExtensions.dll can not be found

App setup

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andrickjohn Monday 16 January 2023 at 21:15
andrickjohnAnonymous

Hi,

I am attempting to run an installation of a windows application.  The installation gets part way trough the setup, thn this error appears in a window labeled "Installshield DLL Custom Action"

The message is this:

File 'C:\users\crossover\Temp\InstallExtensions.dll' can not be found.  Make sure the file is on target systems or installed already.

 

How should I troubleshoot this?

Thank you 
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