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Office 2010 crashes when I try to open documents made in Office 2013

Autor Respuestas
RANDOM_EXPLOSIONS Tuesday 21 October 2014 at 17:24
RANDOM_EXPLOSIONSAnonymous

Linux version: Xubuntu 14.04 POL version: 4.2.2

Hello,

I use Office 2013 on my main Windows workstation as it is provided as part of a programme of my school. On my trusty Tecra a10 (Toshiba) from 2009 I run Xubuntu 14.04 and I mainly use it for school.

However, my school is now upgrading to Office 2013 and a problem that quickly showed up was that documents created in Office 2013 cause Office 2010 to simply crash. I have found out that documents saved as .doc will work. But that is not a good solution because most of my teachers aren't very experienced using computers and when I try to tell them that their documents don't work I only get "then you shouldn't be using linux." as a response. I also cannot use LibreOffice because, again, my teachers tend to use very Office 2013 and 2010 based formatting causing document layout to shift around and become unusable.

Below I have provided the error logs that Wine gives.When Office crashes the processes DW20.EXE and WINWORD.EXE stop working.

DW20 log:

Unhandled exception: page fault on read access to 0x00000061 in 32-bit code (0x7e788120).
Register dump:
 CS:0073 SS:007b DS:007b ES:007b FS:0033 GS:003b
 EIP:7e788120 ESP:00333710 EBP:00333758 EFLAGS:00010202(  R- --  I   - - - )
 EAX:00000061 EBX:7e84eab4 ECX:00000065 EDX:00170ac0
 ESI:00165368 EDI:0000000f
Stack dump:
0x00333710:  00000000 b74b4ce5 7e84eab4 7e787f7e
0x00333720:  00169fd4 00000000 00000002 ffffffff
0x00333730:  00169fac 00000065 7c8d713e 00000061
0x00333740:  00000048 001666b8 00333770 7cfdece4
0x00333750:  00165368 0000000f 003337e8 7cfac21f
0x00333760:  00165358 0000000f 003337e8 7cfac21f
Backtrace:
=>0 0x7e788120 SysFreeString+0x30() in oleaut32 (0x00333758)
  1 0x7cfac21f in msxml3 (+0x4c21e) (0x003337e8)
  2 0x7ce2fbdd in libxml2.so.2 (+0x37bdc) (0x7c8d5c80)
  3 0x7ce36178 in libxml2.so.2 (+0x3e177) (0x7c8c4058)
  4 0x7ce37a03 xmlParseChunk+0x2d2() in libxml2.so.2 (0x7c8c4058)
  5 0x7cfad4e6 in msxml3 (+0x4d4e5) (0x00334258)
  6 0x7cfad6f3 in msxml3 (+0x4d6f2) (0x003342c8)
  7 0x7cfada9f in msxml3 (+0x4da9e) (0x00334310)
  8 0x3925d04e in mso (+0x25d04d) (0x0033436c)
  9 0x3925c8dc in mso (+0x25c8db) (0x003345ec)
  10 0x3920a9e2 in mso (+0x20a9e1) (0x00334654)
  11 0x39ef3a28 in mso (+0xef3a27) (0x00334694)
  12 0x39c3e0a5 in mso (+0xc3e0a4) (0x003348e4)
  13 0x39c3e26c in mso (+0xc3e26b) (0x00334908)
  14 0x31b602b6 in wwlib (+0x4902b5) (0x00334968)
  15 0x3170896c in wwlib (+0x3896b) (0x00335e14)
  16 0x317053f5 in wwlib (+0x353f4) (0x003360b8)
  17 0x3170507b in wwlib (+0x3507a) (0x00336130)
  18 0x31703203 in wwlib (+0x33202) (0x00337828)
  19 0x31702a5a in wwlib (+0x32a59) (0x00337cd0)
  20 0x31926ca5 in wwlib (+0x256ca4) (0x003390a4)
  21 0x319197ac in wwlib (+0x2497ab) (0x003390f0)
  22 0x31edeb43 in wwlib (+0x80eb42) (0x0033a644)
  23 0x31c29b73 in wwlib (+0x559b72) (0x0033b6f0)
  24 0x318ddd17 in wwlib (+0x20dd16) (0x0033bbb8)
  25 0x316d7fc6 in wwlib (+0x7fc5) (0x0033dc28)
  26 0x316d533c in wwlib (+0x533b) (0x0033fdac)
  27 0x30001602 in winword (+0x1601) (0x0033fdd0)
  28 0x3000159a in winword (+0x1599) (0x0033fe60)
  29 0x7b86249c call_process_entry+0xb() in kernel32 (0x0033fe78)
  30 0x7b865ffb in kernel32 (+0x55ffa) (0x0033feb8)
  31 0x7bc7da40 call_thread_func_wrapper+0xb() in ntdll (0x0033fed8)
  32 0x7bc7dc9d call_thread_func+0x7c() in ntdll (0x0033ffa8)
  33 0x7bc7da1e RtlRaiseException+0x21() in ntdll (0x0033ffc8)
  34 0x7bc53dee in ntdll (+0x43ded) (0x0033ffe8)
0x7e788120 SysFreeString+0x30 in oleaut32: movl    0xfffffffc(%ecx),%eax
Modules:
Module    Address            Debug info    Name (141 modules)
PE      5c0000-  8bb000    Deferred        msointl
PE      a20000- 4f4a000    Deferred        msores
PE    10000000-1040f000    Deferred        office.odf
PE    30000000-3015d000    Export          winword
PE    316d0000-3294a000    Export          wwlib
PE    39000000-3a1e0000    Export          mso
PE    3a700000-3a7eb000    Deferred        wwintl
PE    42030000-4217f000    Deferred        riched20
PE    42280000-43612000    Deferred        oart
PE    437a0000-4394b000    Deferred        gfx
PE    6bdc0000-6be7c000    Deferred        msptls
PE    6be90000-6beb0000    Deferred        osppc
ELF    7b800000-7ba4d000    Dwarf           kernel32<elf>
  \-PE    7b810000-7ba4d000    \               kernel32
ELF    7bc00000-7bcd0000    Dwarf           ntdll<elf>
  \-PE    7bc10000-7bcd0000    \               ntdll
ELF    7bf00000-7bf03000    Deferred        <wine-loader>
ELF    7cd94000-7cdd2000    Deferred        libxslt.so.1
ELF    7cdd2000-7cdf8000    Deferred        liblzma.so.5
ELF    7cdf8000-7cf52000    Dwarf           libxml2.so.2
ELF    7cf52000-7d000000    Dwarf           msxml3<elf>
  \-PE    7cf60000-7d000000    \               msxml3
ELF    7d104000-7d130000    Deferred        msxml6<elf>
  \-PE    7d110000-7d130000    \               msxml6
ELF    7d1f4000-7d23f000    Deferred        libdbus-1.so.3
ELF    7d23f000-7d24b000    Deferred        libkrb5support.so.0
ELF    7d24b000-7d27b000    Deferred        libk5crypto.so.3
ELF    7d27b000-7d339000    Deferred        libkrb5.so.3
ELF    7d339000-7d34b000    Deferred        libavahi-client.so.3
ELF    7d34b000-7d359000    Deferred        libavahi-common.so.3
ELF    7d359000-7d39e000    Deferred        libgssapi_krb5.so.2
ELF    7d39e000-7d40b000    Deferred        libcups.so.2
ELF    7d421000-7d460000    Deferred        winspool<elf>
  \-PE    7d430000-7d460000    \               winspool
ELF    7d460000-7d524000    Deferred        crypt32<elf>
  \-PE    7d470000-7d524000    \               crypt32
ELF    7d524000-7d561000    Deferred        rsaenh<elf>
  \-PE    7d530000-7d561000    \               rsaenh
ELF    7d561000-7d575000    Deferred        libtasn1.so.6
ELF    7d575000-7d5a5000    Deferred        p11-kit-trust.so
ELF    7d5a5000-7d5e1000    Deferred        libp11-kit.so.0
ELF    7d5e1000-7d668000    Deferred        libgcrypt.so.11
ELF    7d66b000-7d67e000    Deferred        gnome-keyring-pkcs11.so
ELF    7d67e000-7d747000    Deferred        libgnutls.so.26
ELF    7d747000-7d779000    Deferred        ws2_32<elf>
  \-PE    7d750000-7d779000    \               ws2_32
ELF    7d779000-7d791000    Deferred        libresolv.so.2
ELF    7d791000-7d7b5000    Deferred        iphlpapi<elf>
  \-PE    7d7a0000-7d7b5000    \               iphlpapi
ELF    7d7b5000-7d7e1000    Deferred        netapi32<elf>
  \-PE    7d7c0000-7d7e1000    \               netapi32
ELF    7d7e1000-7d880000    Deferred        msvcrt<elf>
  \-PE    7d800000-7d880000    \               msvcrt
ELF    7d880000-7d8de000    Deferred        dbghelp<elf>
  \-PE    7d890000-7d8de000    \               dbghelp
ELF    7d9ed000-7d9f2000    Deferred        libcom_err.so.2
ELF    7dac6000-7dacd000    Deferred        libffi.so.6
ELF    7dacd000-7dad2000    Deferred        libgpg-error.so.0
ELF    7dad2000-7db00000    Deferred        secur32<elf>
  \-PE    7dae0000-7db00000    \               secur32
ELF    7dc03000-7dc36000    Deferred        mscoree<elf>
  \-PE    7dc10000-7dc36000    \               mscoree
ELF    7dc36000-7dc78000    Deferred        usp10<elf>
  \-PE    7dc40000-7dc78000    \               usp10
ELF    7dc78000-7dc9a000    Deferred        imm32<elf>
  \-PE    7dc80000-7dc9a000    \               imm32
ELF    7dce0000-7dcfd000    Deferred        libgcc_s.so.1
ELF    7dcfd000-7dd01000    Deferred        libkeyutils.so.1
ELF    7dd01000-7dd13000    Deferred        libtasn1.so.3
ELF    7dd13000-7dd46000    Deferred        uxtheme<elf>
  \-PE    7dd20000-7dd46000    \               uxtheme
ELF    7dd46000-7dd4c000    Deferred        libxfixes.so.3
ELF    7dd4c000-7dd57000    Deferred        libxcursor.so.1
ELF    7dd57000-7dd68000    Deferred        libxi.so.6
ELF    7dd68000-7dd6c000    Deferred        libxcomposite.so.1
ELF    7dd6c000-7dd77000    Deferred        libxrandr.so.2
ELF    7dd77000-7dd82000    Deferred        libxrender.so.1
ELF    7dd82000-7dd88000    Deferred        libxxf86vm.so.1
ELF    7dd88000-7dd8c000    Deferred        libxinerama.so.1
ELF    7dd8c000-7dd93000    Deferred        libxdmcp.so.6
ELF    7dd93000-7dd97000    Deferred        libxau.so.6
ELF    7dd97000-7ddb9000    Deferred        libxcb.so.1
ELF    7ddb9000-7deed000    Deferred        libx11.so.6
ELF    7deed000-7df00000    Deferred        libxext.so.6
ELF    7df01000-7df14000    Deferred        psapi<elf>
  \-PE    7df10000-7df14000    \               psapi
ELF    7df16000-7dfa1000    Deferred        winex11<elf>
  \-PE    7df20000-7dfa1000    \               winex11
ELF    7dfa1000-7dfc0000    Deferred        cabinet<elf>
  \-PE    7dfb0000-7dfc0000    \               cabinet
ELF    7dfc0000-7e0b9000    Deferred        comctl32<elf>
  \-PE    7dfd0000-7e0b9000    \               comctl32
ELF    7e0b9000-7e0de000    Deferred        mpr<elf>
  \-PE    7e0c0000-7e0de000    \               mpr
ELF    7e0de000-7e152000    Deferred        wininet<elf>
  \-PE    7e0f0000-7e152000    \               wininet
ELF    7e152000-7e1c2000    Deferred        shlwapi<elf>
  \-PE    7e160000-7e1c2000    \               shlwapi
ELF    7e1c2000-7e3e1000    Deferred        shell32<elf>
  \-PE    7e1d0000-7e3e1000    \               shell32
ELF    7e3e1000-7e474000    Deferred        urlmon<elf>
  \-PE    7e3f0000-7e474000    \               urlmon
ELF    7e474000-7e560000    Deferred        msi<elf>
  \-PE    7e480000-7e560000    \               msi
ELF    7e5ed000-7e616000    Deferred        libexpat.so.1
ELF    7e616000-7e651000    Deferred        libfontconfig.so.1
ELF    7e651000-7e679000    Deferred        libpng12.so.0
ELF    7e679000-7e692000    Deferred        libz.so.1
ELF    7e692000-7e732000    Deferred        libfreetype.so.6
ELF    7e748000-7e75e000    Deferred        wtsapi32<elf>
  \-PE    7e750000-7e75e000    \               wtsapi32
ELF    7e75e000-7e875000    Dwarf           oleaut32<elf>
  \-PE    7e780000-7e875000    \               oleaut32
ELF    7e875000-7e8ef000    Deferred        rpcrt4<elf>
  \-PE    7e880000-7e8ef000    \               rpcrt4
ELF    7e8ef000-7e908000    Deferred        version<elf>
  \-PE    7e8f0000-7e908000    \               version
ELF    7e908000-7ea50000    Deferred        user32<elf>
  \-PE    7e920000-7ea50000    \               user32
ELF    7ea50000-7eb68000    Deferred        ole32<elf>
  \-PE    7ea70000-7eb68000    \               ole32
ELF    7eb68000-7ec76000    Deferred        gdi32<elf>
  \-PE    7eb80000-7ec76000    \               gdi32
ELF    7ec76000-7ecdd000    Deferred        advapi32<elf>
  \-PE    7ec80000-7ecdd000    \               advapi32
ELF    7ecdd000-7ed86000    Deferred        msvcr90<elf>
  \-PE    7ecf0000-7ed86000    \               msvcr90
ELF    7efc5000-7efd2000    Deferred        libnss_files.so.2
ELF    7efd2000-7efde000    Deferred        libnss_nis.so.2
ELF    7efde000-7eff7000    Deferred        libnsl.so.1
ELF    7eff7000-7f000000    Deferred        libnss_compat.so.2
ELF    b7332000-b733b000    Deferred        librt.so.1
ELF    b733d000-b7383000    Deferred        libm.so.6
ELF    b7383000-b7388000    Deferred        libdl.so.2
ELF    b7388000-b7538000    Deferred        libc.so.6
ELF    b7538000-b7554000    Deferred        libpthread.so.0
ELF    b7555000-b7568000    Deferred        msimg32<elf>
  \-PE    b7560000-b7568000    \               msimg32
ELF    b756b000-b771f000    Dwarf           libwine.so.1
ELF    b7721000-b7743000    Deferred        ld-linux.so.2
ELF    b7743000-b7744000    Deferred        [vdso].so
Threads:
process  tid      prio (all id:s are in hex)
00000008 (D) C:\Program Files\Microsoft Office\Office14\WINWORD.EXE
    0000005e    0
    0000005d    0
    0000005c    0
    00000024   -2
    00000009    0 <==
0000000e services.exe
    0000002b    0
    0000002a    0
    00000029    0
    0000001c    0
    00000016    0
    00000014    0
    00000010    0
    0000000f    0
00000012 winedevice.exe
    0000001b    0
    00000018    0
    00000017    0
    00000013    0
00000019 plugplay.exe
    0000001f    0
    0000001e    0
    0000001a    0
00000020 explorer.exe
    00000021    0
00000027 OSPPSVC.EXE
    0000005b    0
    0000005a    0
    00000058    0
    00000056    0
    00000054    0
    00000052    0
    00000050    0
    0000004e    0
    0000004c    0
    0000004a    0
    00000048    0
    0000001d    0
    0000000b    0
    0000000c    0
    00000046    0
    00000044    0
    00000042    0
    00000040    0
    0000003e    0
    0000003c    0
    0000003a    0
    00000038    0
    00000037    0
    00000035    0
    00000034    0
    00000033    0
    00000032    0
    00000031    0
    00000030    0
    0000002e    0
    0000002d    0
    0000002c    0
    00000028    0
00000062 winedbg.exe
    00000064    0
System information:
    Wine build: wine-1.7.22
    Platform: i386
    Host system: Linux
    Host version: 3.13.0-37-generic

 

WINWORD log:

Unhandled exception: page fault on read access to 0x0000001c in 32-bit code (0x7e788120).
Register dump:
 CS:0073 SS:007b DS:007b ES:007b FS:0033 GS:003b
 EIP:7e788120 ESP:00333710 EBP:00333758 EFLAGS:00010212(  R- --  I   -A- - )
 EAX:0000001c EBX:7e84eab4 ECX:00000020 EDX:b7513428
 ESI:00165708 EDI:0000000f
Stack dump:
0x00333710:  00164d3c 7ced5370 00333768 7d1abe5b
0x00333720:  00000000 00000000 7ced5370 ffffffff
0x00333730:  00164d3c 00000020 7cf078d6 0000001c
0x00333740:  00000048 0016ab90 00333770 7d1dece4
0x00333750:  00165708 0000000f 003337e8 7d1ac1ef
0x00333760:  001656f8 0000000f 003337e8 7d1ac1ef
Backtrace:
=>0 0x7e788120 SysFreeString+0x30() in oleaut32 (0x00333758)
  1 0x7d1ac1ef in msxml3 (+0x4c1ee) (0x003337e8)
  2 0x7cd28bdd in libxml2.so.2 (+0x37bdc) (0x7cf070b8)
  3 0x7cd2f178 in libxml2.so.2 (+0x3e177) (0x7cf06e58)
  4 0x7cd30a03 xmlParseChunk+0x2d2() in libxml2.so.2 (0x7cf06e58)
  5 0x7d1ad4e6 in msxml3 (+0x4d4e5) (0x00334258)
  6 0x7d1ad6f3 in msxml3 (+0x4d6f2) (0x003342c8)
  7 0x7d1ada9f in msxml3 (+0x4da9e) (0x00334310)
  8 0x3925d04e in mso (+0x25d04d) (0x0033436c)
  9 0x3925c8dc in mso (+0x25c8db) (0x003345ec)
  10 0x3920a9e2 in mso (+0x20a9e1) (0x00334654)
  11 0x39ef3a28 in mso (+0xef3a27) (0x00334694)
  12 0x39c3e0a5 in mso (+0xc3e0a4) (0x003348e4)
  13 0x39c3e26c in mso (+0xc3e26b) (0x00334908)
  14 0x31b602b6 in wwlib (+0x4902b5) (0x00334968)
  15 0x3170896c in wwlib (+0x3896b) (0x00335e14)
  16 0x317053f5 in wwlib (+0x353f4) (0x003360b8)
  17 0x3170507b in wwlib (+0x3507a) (0x00336130)
  18 0x31703203 in wwlib (+0x33202) (0x00337828)
  19 0x31702a5a in wwlib (+0x32a59) (0x00337cd0)
  20 0x31926ca5 in wwlib (+0x256ca4) (0x003390a4)
  21 0x319197ac in wwlib (+0x2497ab) (0x003390f0)
  22 0x31edeb43 in wwlib (+0x80eb42) (0x0033a644)
  23 0x31c29b73 in wwlib (+0x559b72) (0x0033b6f0)
  24 0x318ddd17 in wwlib (+0x20dd16) (0x0033bbb8)
  25 0x316d7fc6 in wwlib (+0x7fc5) (0x0033dc28)
  26 0x316d533c in wwlib (+0x533b) (0x0033fdac)
  27 0x30001602 in winword (+0x1601) (0x0033fdd0)
  28 0x3000159a in winword (+0x1599) (0x0033fe60)
  29 0x7b86249c call_process_entry+0xb() in kernel32 (0x0033fe78)
  30 0x7b865ffb in kernel32 (+0x55ffa) (0x0033feb8)
  31 0x7bc7da40 call_thread_func_wrapper+0xb() in ntdll (0x0033fed8)
  32 0x7bc7dc9d call_thread_func+0x7c() in ntdll (0x0033ffa8)
  33 0x7bc7da1e RtlRaiseException+0x21() in ntdll (0x0033ffc8)
  34 0x7bc53dee in ntdll (+0x43ded) (0x0033ffe8)
0x7e788120 SysFreeString+0x30 in oleaut32: movl    0xfffffffc(%ecx),%eax
Modules:
Module    Address            Debug info    Name (129 modules)
PE      5d0000-  8cb000    Deferred        msointl
PE      a10000- 4f3a000    Deferred        msores
PE    10000000-1040f000    Deferred        office.odf
PE    30000000-3015d000    Export          winword
PE    316d0000-3294a000    Export          wwlib
PE    39000000-3a1e0000    Export          mso
PE    3a700000-3a7eb000    Deferred        wwintl
PE    42030000-4217f000    Deferred        riched20
PE    42280000-43612000    Deferred        oart
PE    437a0000-4394b000    Deferred        gfx
PE    6bdc0000-6be7c000    Deferred        msptls
PE    6be90000-6beb0000    Deferred        osppc
ELF    7b800000-7ba4d000    Dwarf           kernel32<elf>
  \-PE    7b810000-7ba4d000    \               kernel32
ELF    7bc00000-7bcd0000    Dwarf           ntdll<elf>
  \-PE    7bc10000-7bcd0000    \               ntdll
ELF    7bf00000-7bf03000    Deferred        <wine-loader>
ELF    7ccf1000-7ce4b000    Dwarf           libxml2.so.2
ELF    7cfc2000-7d000000    Deferred        libxslt.so.1
ELF    7d116000-7d13c000    Deferred        liblzma.so.5
ELF    7d152000-7d200000    Dwarf           msxml3<elf>
  \-PE    7d160000-7d200000    \               msxml3
ELF    7d307000-7d333000    Deferred        msxml6<elf>
  \-PE    7d310000-7d333000    \               msxml6
ELF    7d3bd000-7d3d1000    Deferred        libtasn1.so.6
ELF    7d3d1000-7d401000    Deferred        p11-kit-trust.so
ELF    7d401000-7d419000    Deferred        libresolv.so.2
ELF    7d419000-7d464000    Deferred        libdbus-1.so.3
ELF    7d464000-7d4a0000    Deferred        libp11-kit.so.0
ELF    7d4a0000-7d527000    Deferred        libgcrypt.so.11
ELF    7d527000-7d539000    Deferred        libtasn1.so.3
ELF    7d539000-7d569000    Deferred        libk5crypto.so.3
ELF    7d569000-7d627000    Deferred        libkrb5.so.3
ELF    7d627000-7d6f0000    Deferred        libgnutls.so.26
ELF    7d6f0000-7d735000    Deferred        libgssapi_krb5.so.2
ELF    7d735000-7d7a2000    Deferred        libcups.so.2
ELF    7d7a2000-7d7e1000    Deferred        winspool<elf>
  \-PE    7d7b0000-7d7e1000    \               winspool
ELF    7d7e1000-7d880000    Deferred        msvcrt<elf>
  \-PE    7d800000-7d880000    \               msvcrt
ELF    7d880000-7d8de000    Deferred        dbghelp<elf>
  \-PE    7d890000-7d8de000    \               dbghelp
ELF    7d9eb000-7d9f2000    Deferred        libffi.so.6
ELF    7dac6000-7dacb000    Deferred        libgpg-error.so.0
ELF    7dacb000-7dacf000    Deferred        libkeyutils.so.1
ELF    7dacf000-7dadb000    Deferred        libkrb5support.so.0
ELF    7dadb000-7dae0000    Deferred        libcom_err.so.2
ELF    7dae0000-7daf2000    Deferred        libavahi-client.so.3
ELF    7daf2000-7db00000    Deferred        libavahi-common.so.3
ELF    7dc02000-7dc35000    Deferred        mscoree<elf>
  \-PE    7dc10000-7dc35000    \               mscoree
ELF    7dc35000-7dc77000    Deferred        usp10<elf>
  \-PE    7dc40000-7dc77000    \               usp10
ELF    7dc77000-7dc99000    Deferred        imm32<elf>
  \-PE    7dc80000-7dc99000    \               imm32
ELF    7dcdf000-7dcfc000    Deferred        libgcc_s.so.1
ELF    7dcff000-7dd12000    Deferred        gnome-keyring-pkcs11.so
ELF    7dd12000-7dd45000    Deferred        uxtheme<elf>
  \-PE    7dd20000-7dd45000    \               uxtheme
ELF    7dd45000-7dd4b000    Deferred        libxfixes.so.3
ELF    7dd4b000-7dd56000    Deferred        libxcursor.so.1
ELF    7dd56000-7dd67000    Deferred        libxi.so.6
ELF    7dd67000-7dd6b000    Deferred        libxcomposite.so.1
ELF    7dd6b000-7dd76000    Deferred        libxrandr.so.2
ELF    7dd76000-7dd81000    Deferred        libxrender.so.1
ELF    7dd81000-7dd87000    Deferred        libxxf86vm.so.1
ELF    7dd87000-7dd8b000    Deferred        libxinerama.so.1
ELF    7dd8b000-7dd92000    Deferred        libxdmcp.so.6
ELF    7dd92000-7dd96000    Deferred        libxau.so.6
ELF    7dd96000-7ddb8000    Deferred        libxcb.so.1
ELF    7ddb8000-7deec000    Deferred        libx11.so.6
ELF    7deec000-7deff000    Deferred        libxext.so.6
ELF    7df00000-7df13000    Deferred        psapi<elf>
  \-PE    7df10000-7df13000    \               psapi
ELF    7df15000-7dfa0000    Deferred        winex11<elf>
  \-PE    7df20000-7dfa0000    \               winex11
ELF    7dfa0000-7dfbf000    Deferred        cabinet<elf>
  \-PE    7dfb0000-7dfbf000    \               cabinet
ELF    7dfbf000-7e0b8000    Deferred        comctl32<elf>
  \-PE    7dfd0000-7e0b8000    \               comctl32
ELF    7e0b8000-7e0dd000    Deferred        mpr<elf>
  \-PE    7e0c0000-7e0dd000    \               mpr
ELF    7e0dd000-7e151000    Deferred        wininet<elf>
  \-PE    7e0f0000-7e151000    \               wininet
ELF    7e151000-7e1c1000    Deferred        shlwapi<elf>
  \-PE    7e160000-7e1c1000    \               shlwapi
ELF    7e1c1000-7e3e0000    Deferred        shell32<elf>
  \-PE    7e1d0000-7e3e0000    \               shell32
ELF    7e3e0000-7e473000    Deferred        urlmon<elf>
  \-PE    7e3f0000-7e473000    \               urlmon
ELF    7e473000-7e55f000    Deferred        msi<elf>
  \-PE    7e480000-7e55f000    \               msi
ELF    7e5ed000-7e616000    Deferred        libexpat.so.1
ELF    7e616000-7e651000    Deferred        libfontconfig.so.1
ELF    7e651000-7e679000    Deferred        libpng12.so.0
ELF    7e679000-7e692000    Deferred        libz.so.1
ELF    7e692000-7e732000    Deferred        libfreetype.so.6
ELF    7e748000-7e75e000    Deferred        wtsapi32<elf>
  \-PE    7e750000-7e75e000    \               wtsapi32
ELF    7e75e000-7e875000    Dwarf           oleaut32<elf>
  \-PE    7e780000-7e875000    \               oleaut32
ELF    7e875000-7e8ef000    Deferred        rpcrt4<elf>
  \-PE    7e880000-7e8ef000    \               rpcrt4
ELF    7e8ef000-7e908000    Deferred        version<elf>
  \-PE    7e8f0000-7e908000    \               version
ELF    7e908000-7ea50000    Deferred        user32<elf>
  \-PE    7e920000-7ea50000    \               user32
ELF    7ea50000-7eb68000    Deferred        ole32<elf>
  \-PE    7ea70000-7eb68000    \               ole32
ELF    7eb68000-7ec76000    Deferred        gdi32<elf>
  \-PE    7eb80000-7ec76000    \               gdi32
ELF    7ec76000-7ecdd000    Deferred        advapi32<elf>
  \-PE    7ec80000-7ecdd000    \               advapi32
ELF    7ecdd000-7ed86000    Deferred        msvcr90<elf>
  \-PE    7ecf0000-7ed86000    \               msvcr90
ELF    7efc5000-7efd2000    Deferred        libnss_files.so.2
ELF    7efd2000-7efde000    Deferred        libnss_nis.so.2
ELF    7efde000-7eff7000    Deferred        libnsl.so.1
ELF    7eff7000-7f000000    Deferred        libnss_compat.so.2
ELF    b7311000-b731a000    Deferred        librt.so.1
ELF    b731c000-b7362000    Deferred        libm.so.6
ELF    b7362000-b7367000    Deferred        libdl.so.2
ELF    b7367000-b7517000    Deferred        libc.so.6
ELF    b7517000-b7533000    Deferred        libpthread.so.0
ELF    b7534000-b7547000    Deferred        msimg32<elf>
  \-PE    b7540000-b7547000    \               msimg32
ELF    b754a000-b76fe000    Dwarf           libwine.so.1
ELF    b7700000-b7722000    Deferred        ld-linux.so.2
ELF    b7722000-b7723000    Deferred        [vdso].so
Threads:
process  tid      prio (all id:s are in hex)
0000000e services.exe
    0000002a    0
    00000029    0
    0000001c    0
    00000014    0
    00000010    0
    0000000f    0
00000012 winedevice.exe
    0000001b    0
    00000018    0
    00000017    0
    00000013    0
00000019 plugplay.exe
    0000001f    0
    0000001e    0
    0000001a    0
00000027 OSPPSVC.EXE
    0000005b    0
    00000034    0
    00000033    0
    00000031    0
    00000030    0
    0000002e    0
    0000002d    0
    0000002c    0
    00000028    0
00000032 (D) C:\Program Files\Microsoft Office\Office14\WINWORD.EXE
    00000053    0
    00000057    0
    00000051    0
    0000004b   -2
    00000037    0 <==
00000067 explorer.exe
    00000023    0
System information:
    Wine build: wine-1.7.22
    Platform: i386
    Host system: Linux
    Host version: 3.13.0-37-generic

Please let me know if I need to provide more information.

Also, a thanks in advance to anyone who tries to look into this. Even if a solution can't be found :)

 

IlTano Sunday 23 August 2015 at 15:46
IlTanoAnonymous

Hi, not sure it will help since your message is from October but i got around similar problem couple of weeks before and wanted to share the solution.

I am running openSUSE 13.1 3.11.10-29-desktop kernel , glibc 2.18-4.38.2, pol 4.2.8 and wine 1.7.22. (Office 2010 + visio 2010)

Have no problems with excel , ppoint or visio files but some word docs crashed with similar DW20.EXE message at opening . Not ALL office 2013 documents (word) crashed but some pre formatted docs that used templates with buttoms, checkboxes and fields.

Aftre upgrading glibc and pol to last stable version y installed through pol wine 1.7.49-staging and enable it for office prefix i was able to open the above mentioned kind of word docs and first thing that word do after open the document is it open a dialog informing that it needed to repair some fields (because of word versions) and then works normal. So my guess is previous version of wine was not able to handle repair dialog and word crashed with DW20.EXE trying to send bug report.

Hope it helps , cheers.