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PlayOnMac Issue on Mac OS X Catalina

Steam installer hangs forever

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rschultz1986 Zondag 5 Juli 2020 om 19:23
rschultz1986Anonymous

Hi, I am a newcomer to PlayOnMac, and I am trying to begin running Windows-based Steam games with it.

I have a fresh Mac OS X Catalina 10.15.5 installation on my Macbook Pro. I installed the newest version of PlayOnMac (4.4) about an hour ago, which supposedly now works with Mac OS X Catalina as of 4 July 2020 (yesterday).

Gatekeeper is disabled.

I go to "Install a program" in PlayOnMac and search for "Steam" and click Install. I click Next a few times and reach "Welcome to PlayOnMac Installation Wizard" with text "This wizard will help you install Steam on your computer", etc. I click Next. It then shows me: "macOS Catalina user: 32bits wine version are no longer available. We are going to use the system wine version instead". I click Next. Then it creates a virtual drive and proceeds to next screen where it says "Please wait while Steam is installed..." and then just hangs forever. A "wine32on64-reloader" icon appears in my dock.

What is the problem?

Aangepast door rschultz1986

Quentin PÂRIS Zondag 5 Juli 2020 om 20:10
Quentin PÂRIS
Admin

Hmm, can you try to restart your computer (to ensure that all wine processes are killed) and retry?

f_therrien Zondag 5 Juli 2020 om 21:22
f_therrienAnonymous

I have the exact same problem. I restarted my computer and it gets stuck on the creation of a virtual drive. There are also two wine preloader "command" icon in my dock and when i click on them only a line of pixels appear in the middle of my screen!

Aangepast door f_therrien

Quentin PÂRIS Zondag 5 Juli 2020 om 21:35
Quentin PÂRIS
Admin

Can you send me the logs from the debugger please?

f_therrien Zondag 5 Juli 2020 om 22:01
f_therrienAnonymous

[07/05/20 21:57:14] - Running wine- --version (Working directory : /Applications/PlayOnMac.app/Contents/Resources/playonlinux/python)

wine-4.12.1

 

PlayOnMac logfile

-------------------

Date: 07/05/20 21:57:14

 

> PlayOnMac Version

  4.4

> uname -a

  Darwin MacBook-Pro-de-Francis-2.local 19.5.0 Darwin Kernel Version 19.5.0: Tue May 26 20:41:44 PDT 2020; root:xnu-6153.121.2~2/RELEASE_X86_64 x86_64

> lsb_release -a

  

> wine --version

  wine-4.12.1

> POL_WINEVERSION

  

> WINEPREFIX

  /Users/francis/Library/PlayOnMac//wineprefix/Steam

> Distribution

   10.15.5 (19.5.0)

> glxinfo \| grep rendering

  

> glxinfo \| grep renderer

  

> OpenGL libs (Direct rendering testing)

  

  

 

[07/05/20 21:57:14] - Running wine- cmd /c echo %ProgramFiles% (Working directory : /Applications/PlayOnMac.app/Contents/Resources/playonlinux/python)

000b:fixme:thread:create_user_shared_data_thread Creating user shared data update thread.

000d:fixme:thread:create_user_shared_data_thread Creating user shared data update thread.

Wine cannot find the FreeType font library.  To enable Wine to

use TrueType fonts please install a version of FreeType greater than

or equal to 2.0.5.

http://www.freetype.org

0010:fixme:thread:create_user_shared_data_thread Creating user shared data update thread.

0012:fixme:thread:create_user_shared_data_thread Creating user shared data update thread.

Wine cannot find the FreeType font library.  To enable Wine to

use TrueType fonts please install a version of FreeType greater than

or equal to 2.0.5.

http://www.freetype.org

0014:fixme:thread:create_user_shared_data_thread Creating user shared data update thread.

Wine cannot find the FreeType font library.  To enable Wine to

use TrueType fonts please install a version of FreeType greater than

or equal to 2.0.5.

http://www.freetype.org

Wine cannot find the FreeType font library.  To enable Wine to

use TrueType fonts please install a version of FreeType greater than

or equal to 2.0.5.

http://www.freetype.org

0012:err:ole:marshal_object couldn't get IPSFactory buffer for interface {00000131-0000-0000-c000-000000000046}

0012:err:ole:marshal_object couldn't get IPSFactory buffer for interface {6d5140c1-7436-11ce-8034-00aa006009fa}

0012:err:ole:StdMarshalImpl_MarshalInterface Failed to create ifstub, hres=0x80004002

0012:err:ole:CoMarshalInterface Failed to marshal the interface {6d5140c1-7436-11ce-8034-00aa006009fa}, 80004002

0012:err:ole:get_local_server_stream Failed: 80004002

0014:err:ole:marshal_object couldn't get IPSFactory buffer for interface {00000131-0000-0000-c000-000000000046}

0014:err:ole:marshal_object couldn't get IPSFactory buffer for interface {6d5140c1-7436-11ce-8034-00aa006009fa}

0014:err:ole:StdMarshalImpl_MarshalInterface Failed to create ifstub, hres=0x80004002

0014:err:ole:CoMarshalInterface Failed to marshal the interface {6d5140c1-7436-11ce-8034-00aa006009fa}, 80004002

0014:err:ole:get_local_server_stream Failed: 80004002

0017:fixme:thread:create_user_shared_data_thread Creating user shared data update thread.

Wine cannot find the FreeType font library.  To enable Wine to

use TrueType fonts please install a version of FreeType greater than

or equal to 2.0.5.

http://www.freetype.org

0017:err:syslink:SYSLINK_SetFont Failed to create link font!

Quentin PÂRIS Zondag 5 Juli 2020 om 22:59
Quentin PÂRIS
Admin

Interesting. Was there an older version of PlayOnMac installed before?

f_therrien Zondag 5 Juli 2020 om 23:00
f_therrienAnonymous

No, it was the first time I installed it

Quentin PÂRIS Zondag 5 Juli 2020 om 23:01
Quentin PÂRIS
Admin

Well,

Do you have XQuartz installed?

f_therrien Zondag 5 Juli 2020 om 23:02
f_therrienAnonymous

Not to my knowledge.

Quentin PÂRIS Zondag 5 Juli 2020 om 23:28
Quentin PÂRIS
Admin

Can you try to install it (https://www.xquartz.org/) just to see if it's better?

AdrianMole Zondag 5 Juli 2020 om 23:59
AdrianMoleAnonymous

Hi,

I got the same problem. I solved it by installing FreeType (as the log said: To enable Wine to use TrueType fonts please install a version of FreeType greater than or equal to 2.0.5.)

rschultz1986 Maandag 6 Juli 2020 om 2:05
rschultz1986Anonymous

I have a very similar debug file as f_therrien above, and I understand it is telling me to install FreeType, but is there a special installation procedure I should use for installing FreeType on Mac OS X such that PlayOnMac will see it on my system? I used the Homebrew method described here: http://macappstore.org/freetype/ and it is still producing the same debug errors about FreeType 2.0.5 or later not being found, even after system restart.

NuckM Maandag 6 Juli 2020 om 3:22
NuckMAnonymous

I'm having the same issue - installing XQuartz made no difference. I am not tech savvy enough to figure out  installing freetype if that is the solution.

grebby Maandag 6 Juli 2020 om 3:51
grebbyAnonymous

Can confirm I'm also having this issues. Interesting that several people are all inquiring at the same time!

AdrianMole Maandag 6 Juli 2020 om 7:30
AdrianMoleAnonymous

I have a very similar debug file as f_therrien above, and I understand it is telling me to install FreeType, but is there a special installation procedure I should use for installing FreeType on Mac OS X such that PlayOnMac will see it on my system? I used the Homebrew method described here: http://macappstore.org/freetype/ and it is still producing the same debug errors about FreeType 2.0.5 or later not being found, even after system restart.

 

I used the same method, but before doing this I had downloaded FreeType manually and tried to configure it. I don't know if this makes any difference?

Quentin PÂRIS Maandag 6 Juli 2020 om 8:40
Quentin PÂRIS
Admin

Ok, I'll try to figure out what's happening. It is strange that the problem does not occur to me

f_therrien Maandag 6 Juli 2020 om 12:08
f_therrienAnonymous

I installed xquartz and the same thing occurs. Also, the debugging report remains the same!

dvg1970 Maandag 6 Juli 2020 om 14:31
dvg1970Anonymous

Quentin - thank you very much for your great job!

 

Could you clarify the following:

 

- Does PonMac 4.4. work under Catalina 64b (and newer) only or under Mojave 10.14.6 (or older) too?

 

- Does PonMac 4.4. support the both 64 & 32b apps or 64b only?

 

- How would you recommend (if I have PonMac 4.3.4 on my Mac) - to upgrade it to PonMac 4.4. at first and upgrade MacOS Mojave to Catalina after or vise versa?

 

- Is Xquartz installation required?

 

At the moment I installed PonMac 4.4. on OS Mojave and trying to create 64b virtual disk for my 64b app - but no success yet - creation process looks like hanging (working ~ 30 min without any success yet).

 

Thank you,

Denis

Aangepast door dvg1970

Xanto Maandag 6 Juli 2020 om 21:15
XantoAnonymous

I got the same problem, I got stuck on creating the virtual drive and it just stays there forever, I have it running for more than 02 hours now thinking it would work yet it doesnt.

I tried the 64bit virtual drive to install on this procedure.

 

xXPANAGE28 Dinsdag 7 Juli 2020 om 15:50
xXPANAGE28Anonymous

Im on MacOS Mojave 10.14.6 running POM 4.4 and i have the same problem described above: the virtual drive takes forever to create. For me, the virtual drive is created almost instantly, and you can see it in the configure window but that pop-up windows saying "creating virtual drive" never goes away.