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After uprgading from Linux Mint 19.3 to 20.2, problem Microsoft Office 2010 Pro

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Silentblue Saturday 21 August 2021 at 16:38
SilentblueAnonymous

I had a working installation of Wine + PlayOnLinux on a Linux Mint 19.3 system with MS Office 2010 Pro (32 bit) (and also Notepad++, 64 bit I think) installed and running properly (the only strange thing, maybe of relevance here, was that even though I had a genuine product key at my disposal for MS Office, this product key was never requested during the installation and whenever I was starting Word or Excel, or PowerPoint, Office was complaning about the lacking key but yet everything was working properly - I don't know what I missed during the installation, but that was the situation).

 

Recently I made a "fresh upgrade" of my system to Linux Mint 20.2 (meaning, I reinstalled entirely Linux Mint 20.2 while keeping untouched my /home directory which was on a separate partition). After the fresh upgrade I installed the packages for Wine and PlayOnLinux:
- wine-installer 5.0.3 (which installed wine 5.0-3ubuntu1 and wine-desktop-file 5.0.3)
- playonlinux 4.3.4-1ubuntu1
After this mere reinstallation of Wine and PoL, I confirmed that Notepad++ could directly run properly again (without needing to reinstall it), even directly restoring the tabs of the previous session.
Next, I did not check the Office programs (or maybe I did but I cannot remember) and went on installing a new program (Clone Manager Pro 9, 32 bit I think), by right-clicking on the installation executable and choosing PoL to run it. All went fine and the program is working fine.

 

Recently, as I wanted to open a docx file I realized that LibreOffice was still the program associated to open docx file, so I right-clicked on the file and selected Microsoft Word as the default program. But upon starting Word, instead it is the Office installation program that started, and I got the following Wine error window:

 

[Somehow I can copy-past the png file but the image is not retained when I send the message...]

[The message is: "The program Setup.exe has encountered a serious problem and needs to close."]

 

And now, however I try to run an Office program, I get the same thing.

 

When I use debug, I get the follwing from the debugger:

 dummy map for <?xml ?>
00dd:fixme:urlmon:SecManagerImpl_ProcessUrlAction Unsupported arguments
00dd:fixme:msxml:dom_pi_get_attributes created dummy map for <?xml ?>
00dd:fixme:urlmon:SecManagerImpl_ProcessUrlAction Unsupported arguments
00dd:fixme:msxml:dom_pi_get_attributes created dummy map for <?xml ?>
00d1:fixme:urlmon:SecManagerImpl_ProcessUrlAction Unsupported arguments
00d1:fixme:urlmon:SecManagerImpl_ProcessUrlAction Unsupported arguments
00d1:fixme:urlmon:SecManagerImpl_ProcessUrlAction Unsupported arguments
00d1:fixme:urlmon:SecManagerImpl_ProcessUrlAction Unsupported arguments
00d1:fixme:urlmon:SecManagerImpl_ProcessUrlAction Unsupported arguments
00d1:fixme:urlmon:SecManagerImpl_ProcessUrlAction Unsupported arguments
00d1:fixme:urlmon:SecManagerImpl_ProcessUrlAction Unsupported arguments
00d1:fixme:urlmon:SecManagerImpl_ProcessUrlAction Unsupported arguments
00d1:fixme:urlmon:SecManagerImpl_ProcessUrlAction Unsupported arguments
00d1:fixme:urlmon:SecManagerImpl_ProcessUrlAction Unsupported arguments
00d1:fixme:urlmon:SecManagerImpl_ProcessUrlAction Unsupported arguments
00d1:fixme:urlmon:SecManagerImpl_ProcessUrlAction Unsupported arguments
wine: Unhandled exception 0xc0000417 in thread d1 at address 0x102f7ba1 (thread 00d1), starting debugger...
00db:fixme:ole:NdrCorrelationFree (0x739f994): stub
00db:err:ole:ifproxy_release_public_refs IRemUnknown_RemRelease failed with error 0x800706be
0009:err:ole:ifproxy_release_public_refs IRemUnknown_RemRelease failed with error 0x800706be
00e4:fixme:urlmon:SecManagerImpl_ProcessUrlAction Unsupported arguments
00e4:fixme:msxml:dom_pi_get_attributes created dummy map for <?xml ?>
00e4:fixme:urlmon:SecManagerImpl_ProcessUrlAction Unsupported arguments
00e4:fixme:msxml:dom_pi_get_attributes created dummy map for <?xml ?>
0009:fixme:advapi:RegisterEventSourceW ((null),L"Microsoft Office 14 Alerts"): stub
0009:fixme:advapi:ReportEventW (0xcafe4242,0x0004,0x0000,0x0000012c,(nil),0x0006,0x00000000,0x338538,(nil)): stub
0009:fixme:advapi:DeregisterEventSource (0xcafe4242) stub
00e7:fixme:msi:open_userdata_comp_key only looking at the current user
00e7:fixme:msi:open_userdata_comp_key only looking at the current user
00ed:fixme:heap:RtlSetHeapInformation 0x110000 1 (nil) 0 stub
00ed:fixme:ntdll:EtwRegisterTraceGuidsA (0x2e00e35c, 0x2e013320, {8736922d-e8b2-47eb-8564-23e77e728cf3}, 1, 0x33fd28, (null), (null), 0x2e013320): stub
00f8:fixme:service:SERV_QueryServiceObjectSecurity 0x9825c60 4 (nil) 0 0x9dffa70 - semi-stub
00f8:fixme:service:SERV_QueryServiceObjectSecurity 0x9825c60 4 0x8ef89c8 28 0x9dffa74 - semi-stub
00f8:fixme:service:SERV_QueryServiceObjectSecurity 0x9825490 4 (nil) 0 0x9dffa70 - semi-stub
00f8:fixme:service:SERV_QueryServiceObjectSecurity 0x9825490 4 0x9825858 28 0x9dffa74 - semi-stub
00f8:fixme:service:SERV_QueryServiceObjectSecurity 0x98254b8 4 (nil) 0 0x9dffa70 - semi-stub
00f8:fixme:service:SERV_QueryServiceObjectSecurity 0x98254b8 4 0x9825490 28 0x9dffa74 - semi-stub
0009:fixme:msi:ITERATE_CreateShortcuts poorly handled shortcut format, advertised shortcut
0009:fixme:msi:ITERATE_CreateShortcuts poorly handled shortcut format, advertised shortcut
0009:fixme:msi:ITERATE_CreateShortcuts poorly handled shortcut format, advertised shortcut
0009:fixme:msi:ITERATE_CreateShortcuts poorly handled shortcut format, advertised shortcut
0009:fixme:msi:ITERATE_CreateShortcuts poorly handled shortcut format, advertised shortcut
0009:fixme:msi:ITERATE_CreateShortcuts poorly handled shortcut format, advertised shortcut
0009:fixme:msi:ITERATE_CreateShortcuts poorly handled shortcut format, advertised shortcut
0009:fixme:msi:ITERATE_CreateShortcuts poorly handled shortcut format, advertised shortcut
0009:fixme:msi:ITERATE_CreateShortcuts poorly handled shortcut format, advertised shortcut
0009:fixme:msi:ITERATE_CreateShortcuts poorly handled shortcut format, advertised shortcut
012b:fixme:service:SERV_QueryServiceObjectSecurity 0x994e550 4 (nil) 0 0xa12fa50 - semi-stub
012b:fixme:service:SERV_QueryServiceObjectSecurity 0x994e550 4 0x994e598 28 0xa12fa54 - semi-stub
012b:fixme:advapi:SetSecurityInfo stub: Service objects are not supported at this time.
012b:fixme:service:SERV_QueryServiceObjectSecurity 0x84322a0 4 (nil) 0 0xa12fa50 - semi-stub
012b:fixme:service:SERV_QueryServiceObjectSecurity 0x84322a0 4 0x8436d10 28 0xa12fa54 - semi-stub
012b:fixme:advapi:SetSecurityInfo stub: Service objects are not supported at this time.
012b:fixme:service:SERV_QueryServiceObjectSecurity 0x8436dc8 4 (nil) 0 0xa12fa50 - semi-stub
012b:fixme:service:SERV_QueryServiceObjectSecurity 0x8436dc8 4 0x84322a0 28 0xa12fa54 - semi-stub
012b:fixme:advapi:SetSecurityInfo stub: Service objects are not supported at this time.
00c6:fixme:ntdll:EtwUnregisterTraceGuids deadbeef: stub
00c6:fixme:ntdll:EtwUnregisterTraceGuids deadbeef: stub
00c6:fixme:advapi:RegisterEventSourceW ((null),L"Office Software Protection Platform Service"): stub
00c6:fixme:advapi:ReportEventW (0xcafe4242,0x0000,0x0000,0x40000387,(nil),0x0000,0x00000000,0x87fd14,(nil)): stub
00c6:fixme:advapi:DeregisterEventSource (0xcafe4242) stub
00c1:fixme:ntdll:EtwUnregisterTraceGuids deadbeef: stub
00c1:fixme:ntdll:EtwUnregisterTraceGuids deadbeef: stub
0136:fixme:heap:RtlSetHeapInformation (nil) 1 (nil) 0 stub
0136:fixme:heap:RtlSetHeapInformation 0x110000 0 0x33fe38 4 stub
0136:fixme:ntdll:EtwRegisterTraceGuidsW (0x1043d32, 0x14277e8, {bf3736e4-23ae-47c3-b472-a03c2c3550fe}, 1, 0x33fe20, (null), (null), 0x14277f0): stub
0136:fixme:ntdll:EtwRegisterTraceGuidsW   register trace class {bf3736e4-23ae-47c3-b472-a03c2c3550fe}
0136:fixme:ntdll:EtwRegisterTraceGuidsW (0x1043d32, 0x1427808, {ff1671c8-2eea-42b3-8143-a8da2634c369}, 1, 0x33fe20, (null), (null), 0x1427810): stub
0136:fixme:ntdll:EtwRegisterTraceGuidsW   register trace class {ff1671c8-2eea-42b3-8143-a8da2634c369}
0136:fixme:ole:CoInitializeSecurity ((nil),-1,(nil),(nil),0,3,(nil),0,(nil)) - stub!
0139:fixme:advapi:RegisterEventSourceW ((null),L"Office Software Protection Platform Service"): stub
0139:fixme:advapi:ReportEventW (0xcafe4242,0x0004,0x0000,0x40000384,(nil),0x0000,0x00000000,(nil),(nil)): stub
0139:fixme:advapi:DeregisterEventSource (0xcafe4242) stub
013c:fixme:ntdll:EtwRegisterTraceGuidsW (0x6f01b6a5, 0x6f15e4a8, {bf3736e4-23ae-47c3-b472-a03c2c3550fe}, 1, 0x98f6b0, (null), (null), 0x6f15e4b0): stub
013c:fixme:ntdll:EtwRegisterTraceGuidsW   register trace class {bf3736e4-23ae-47c3-b472-a03c2c3550fe}
013c:fixme:ntdll:EtwRegisterTraceGuidsW (0x6f01b6a5, 0x6f15e4c8, {ff1671c8-2eea-42b3-8143-a8da2634c369}, 1, 0x98f6b0, (null), (null), 0x6f15e4d0): stub
013c:fixme:ntdll:EtwRegisterTraceGuidsW   register trace class {ff1671c8-2eea-42b3-8143-a8da2634c369}
013c:fixme:advapi:RegisterEventSourceW ((null),L"Office Software Protection Platform Service"): stub
013c:fixme:advapi:ReportEventW (0xcafe4242,0x0004,0x0000,0x4000042a,(nil),0x0001,0x00000000,0x145d00,(nil)): stub
013c:fixme:advapi:DeregisterEventSource (0xcafe4242) stub
013c:fixme:advapi:RegisterEventSourceW ((null),L"Office Software Protection Platform Service"): stub
013c:fixme:advapi:ReportEventW (0xcafe4242,0x0000,0x0000,0x40000386,(nil),0x0001,0x00000000,0x139b30,(nil)): stub
013c:fixme:advapi:DeregisterEventSource (0xcafe4242) stub
0141:fixme:rpc:RpcBindingSetAuthInfoExW unsupported AuthnSvc 10
0141:fixme:rpc:RpcBindingSetAuthInfoExW unsupported AuthnSvc 10
0009:err:msi:ITERATE_Actions Execution halted, action L"CAInstallSppPlugin.x86" returned 1603
0009:fixme:msi:internal_ui_handler internal UI not implemented for message 0x0b000000 (UI level = 1)
0009:fixme:msi:internal_ui_handler internal UI not implemented for message 0x0b000000 (UI level = 1)
0009:fixme:rpc:RpcBindingSetAuthInfoExW unsupported AuthnSvc 10
0009:fixme:rpc:RpcBindingSetAuthInfoExW unsupported AuthnSvc 10
0009:fixme:advapi:RegisterEventSourceW ((null),L"Microsoft Office 14 Alerts"): stub
0009:fixme:advapi:ReportEventW (0xcafe4242,0x0004,0x0000,0x0000012c,(nil),0x0006,0x00000000,0x33cd08,(nil)): stub
0009:fixme:advapi:DeregisterEventSource (0xcafe4242) stub
0062:fixme:win:UnregisterPowerSettingNotification (0xdeadbeef): stub
0062:fixme:win:UnregisterPowerSettingNotification (0xdeadbeef): stub
0062:fixme:win:UnregisterPowerSettingNotification (0xdeadbeef): stub
0062:fixme:win:UnregisterPowerSettingNotification (0xdeadbeef): stub
0062:fixme:win:UnregisterPowerSettingNotification (0xdeadbeef): stub
0062:fixme:win:UnregisterPowerSettingNotification (0xdeadbeef): stub
0009:fixme:msi:open_userdata_comp_key only looking at the current user
0009:fixme:msi:open_userdata_comp_key only looking at the current user
0009:fixme:msi:open_userdata_comp_key only looking at the current user
0009:fixme:msi:open_userdata_comp_key only looking at the current user
0009:fixme:msi:open_userdata_comp_key only looking at the current user
0009:fixme:msi:open_userdata_comp_key only looking at the current user
0009:fixme:msi:open_userdata_comp_key only looking at the current user
0009:fixme:msi:open_userdata_comp_key only looking at the current user
0009:fixme:msi:open_userdata_comp_key only looking at the current user
0009:fixme:msi:open_userdata_comp_key only looking at the current user
0009:fixme:msi:open_userdata_comp_key only looking at the current user
0009:fixme:msi:open_userdata_comp_key only looking at the current user
0009:fixme:msi:open_userdata_comp_key only looking at the current user
0009:fixme:msi:open_userdata_comp_key only looking at the current user
0009:fixme:msvcrt:__clean_type_info_names_internal (0x42156074) stub
0009:fixme:wtsapi:WTSUnRegisterSessionNotification Stub 0x1007e
013b:fixme:ntdll:EtwUnregisterTraceGuids deadbeef: stub
013b:fixme:ntdll:EtwUnregisterTraceGuids deadbeef: stub
013b:fixme:advapi:RegisterEventSourceW ((null),L"Office Software Protection Platform Service"): stub
013b:fixme:advapi:ReportEventW (0xcafe4242,0x0000,0x0000,0x40000387,(nil),0x0000,0x00000000,0x87fd14,(nil)): stub
013b:fixme:advapi:DeregisterEventSource (0xcafe4242) stub
[08/21/21 15:29:48] - Running wine-3.0.2 WINWORD.EXE (Working directory : /home/xxx/.PlayOnLinux/wineprefix/Office2010/drive_c/Program Files/Microsoft Office/Office14)
0026:err:module:load_builtin_dll failed to load .so lib for builtin L"winebus.sys": libudev.so.0: cannot open shared object file: No such file or directory
0026:err:winedevice:async_create_driver failed to create driver L"WineBus": c0000142
000f:fixme:service:scmdatabase_autostart_services Auto-start service L"WineBus" failed to start: 31
0009:fixme:heap:RtlSetHeapInformation 0x110000 1 (nil) 0 stub
0009:fixme:heap:RtlSetHeapInformation 0x110000 1 (nil) 0 stub
0009:fixme:heap:RtlSetHeapInformation 0x110000 1 (nil) 0 stub
0009:fixme:heap:RtlSetHeapInformation 0x110000 1 (nil) 0 stub
0009:fixme:heap:RtlSetHeapInformation 0x110000 1 (nil) 0 stub
0009:fixme:ntdll:EtwRegisterTraceGuidsA (0x39b19f12, 0x3a048568, {8736922d-e8b2-47eb-8564-23e77e728cf3}, 1, 0x33d5ec, (null), (null), 0x3a048568): stub
0009:fixme:ntdll:EtwRegisterTraceGuidsW (0x39b19f12, 0x3a05d4c8, {a019725f-cff1-47e8-8c9e-8fe2635b6388}, 1, 0x33d560, (null), (null), 0x3a05d4c8): stub
0009:fixme:ntdll:EtwRegisterTraceGuidsW   register trace class {a019725f-cff1-47e8-8c9e-8fe2635b6388}
0009:fixme:ntdll:EtwRegisterTraceGuidsA (0x32567cc8, 0x32641f48, {8736922d-e8b2-47eb-8564-23e77e728cf3}, 1, 0x33dbec, (null), (null), 0x32641f48): stub
0009:fixme:process:SetProcessDEPPolicy (1): stub
0009:fixme:advapi:RegisterEventSourceW ((null),L"Microsoft Office 14 Alerts"): stub
0009:fixme:advapi:ReportEventW (0xcafe4242,0x0004,0x0000,0x0000012c,(nil),0x0006,0x00000000,0x33d130,(nil)): stub
0009:fixme:advapi:DeregisterEventSource (0xcafe4242) stub
0009:fixme:advapi:RegisterEventSourceW ((null),L"Microsoft Office 14"): stub
0009:fixme:advapi:ReportEventA (0xcafe4242,0x0001,0x0000,0x000007d0,(nil),0x0002,0x00000000,0x33d64c,(nil)): stub
0009:fixme:advapi:ReportEventW (0xcafe4242,0x0001,0x0000,0x000007d0,(nil),0x0002,0x00000000,0x14fbc8,(nil)): stub
0009:err:eventlog:ReportEventW L"Microsoft Word"
0009:err:eventlog:ReportEventW L"\00c9chec lors du dernier d\00e9marrage de Word. Le red\00e9marrer en mode sans \00e9chec vous permettra de corriger ou d'isoler ce probl\00e8me afin de pouvoir d\00e90009:fixme:advapi:DeregisterEventSource (0xcafe4242) stub
0009:fixme:reg:RegQueryInfoKeyW security argument not supported.
0009:fixme:heap:RtlSetHeapInformation 0x110000 1 (nil) 0 stub
0009:fixme:heap:RtlSetHeapInformation 0x110000 1 (nil) 0 stub
0009:fixme:heap:RtlSetHeapInformation 0x110000 1 (nil) 0 stub
0009:err:winediag:SECUR32_initNTLMSP ntlm_auth was not found or is outdated. Make sure that ntlm_auth >= 3.0.25 is in your path. Usually, you can find it in the winbind package of your distribution.
0009:fixme:rpc:RpcBindingSetAuthInfoExW unsupported AuthnSvc 10
0032:fixme:heap:RtlSetHeapInformation (nil) 1 (nil) 0 stub
0032:fixme:heap:RtlSetHeapInformation 0x110000 0 0x33fe38 4 stub
0032:fixme:ntdll:EtwRegisterTraceGuidsW (0x1043d32, 0x14277e8, {bf3736e4-23ae-47c3-b472-a03c2c3550fe}, 1, 0x33fe20, (null), (null), 0x14277f0): stub
0032:fixme:ntdll:EtwRegisterTraceGuidsW   register trace class {bf3736e4-23ae-47c3-b472-a03c2c3550fe}
0032:fixme:ntdll:EtwRegisterTraceGuidsW (0x1043d32, 0x1427808, {ff1671c8-2eea-42b3-8143-a8da2634c369}, 1, 0x33fe20, (null), (null), 0x1427810): stub
0032:fixme:ntdll:EtwRegisterTraceGuidsW   register trace class {ff1671c8-2eea-42b3-8143-a8da2634c369}
0032:fixme:ole:CoInitializeSecurity ((nil),-1,(nil),(nil),0,3,(nil),0,(nil)) - stub!
0035:fixme:advapi:RegisterEventSourceW ((null),L"Office Software Protection Platform Service"): stub
0035:fixme:advapi:ReportEventW (0xcafe4242,0x0004,0x0000,0x40000384,(nil),0x0000,0x00000000,(nil),(nil)): stub
0035:fixme:advapi:DeregisterEventSource (0xcafe4242) stub
0038:fixme:ntdll:EtwRegisterTraceGuidsW (0x6f01b6a5, 0x6f15e4a8, {bf3736e4-23ae-47c3-b472-a03c2c3550fe}, 1, 0x98f6b0, (null), (null), 0x6f15e4b0): stub
0038:fixme:ntdll:EtwRegisterTraceGuidsW   register trace class {bf3736e4-23ae-47c3-b472-a03c2c3550fe}
0038:fixme:ntdll:EtwRegisterTraceGuidsW (0x6f01b6a5, 0x6f15e4c8, {ff1671c8-2eea-42b3-8143-a8da2634c369}, 1, 0x98f6b0, (null), (null), 0x6f15e4d0): stub
0038:fixme:ntdll:EtwRegisterTraceGuidsW   register trace class {ff1671c8-2eea-42b3-8143-a8da2634c369}
0038:fixme:advapi:RegisterEventSourceW ((null),L"Office Software Protection Platform Service"): stub
0038:fixme:advapi:ReportEventW (0xcafe4242,0x0004,0x0000,0x4000042a,(nil),0x0001,0x00000000,0x145d00,(nil)): stub
0038:fixme:advapi:DeregisterEventSource (0xcafe4242) stub
0038:fixme:advapi:RegisterEventSourceW ((null),L"Office Software Protection Platform Service"): stub
0038:fixme:advapi:ReportEventW (0xcafe4242,0x0000,0x0000,0x40000386,(nil),0x0001,0x00000000,0x139b30,(nil)): stub
0038:fixme:advapi:DeregisterEventSource (0xcafe4242) stub
0009:fixme:rpc:RpcBindingSetAuthInfoExW unsupported AuthnSvc 10
003d:err:winediag:SECUR32_initNTLMSP ntlm_auth was not found or is outdated. Make sure that ntlm_auth >= 3.0.25 is in your path. Usually, you can find it in the winbind package of your distribution.
003d:fixme:ntdll:EtwRegisterTraceGuidsA (0x2e034e56, 0x2e0b3d78, {8736922d-e8b2-47eb-8564-23e77e728cf3}, 1, 0x33fd68, (null), (null), 0x2e0b3d78): stub
003d:fixme:process:GetSystemDEPPolicy stub
003d:fixme:process:SetProcessDEPPolicy (1): stub
003d:fixme:ntdll:EtwRegisterTraceGuidsA (0x101f577c, 0x103a5908, {8736922d-e8b2-47eb-8564-23e77e728cf3}, 1, 0x33ee34, (null), (null), 0x103a5908): stub
003d:err:ole:marshal_object couldn't get IPSFactory buffer for interface {e19c7100-9709-4db7-9373-e7b518b47086}
0009:err:ole:ClientIdentity_QueryMultipleInterfaces IRemUnknown_RemQueryInterface failed with error 0x80004002
0049:fixme:ole:NdrCorrelationInitialize (0x67bf994, 0x67bfa70, 1024, 0x0): semi-stub
003d:fixme:ole:NdrCorrelationInitialize (0x33cc44, 0x33cd20, 1024, 0x0): semi-stub
003d:fixme:htmlhelp:HtmlHelpW HH case HH_INITIALIZE not handled.
0047:fixme:win:RegisterPowerSettingNotification (0x10092,{245d8541-3943-4422-b025-13a784f679b7},0): stub
0047:fixme:win:RegisterPowerSettingNotification (0x10092,{5d3e9a59-e9d5-4b00-a6bd-ff34ff516548},0): stub
0047:fixme:win:RegisterPowerSettingNotification (0x10092,{a7ad8041-b45a-4cae-87a3-eecbb468a9e1},0): stub
0047:fixme:win:RegisterPowerSettingNotification (0x10092,{515c31d8-f734-163d-a0fd-11a08c91e8f1},0): stub
0047:fixme:win:RegisterPowerSettingNotification (0x10092,{98a7f580-01f7-48aa-9c0f-44352c29e5c0},0): stub
0047:fixme:win:RegisterPowerSettingNotification (0x10092,{02731015-4510-4526-99e6-e5a17ebd1aea},0): stub
004b:fixme:heap:RtlSetHeapInformation 0x110000 1 (nil) 0 stub
004b:fixme:urlmon:SecManagerImpl_ProcessUrlAction Unsupported arguments
004b:fixme:msxml:dom_pi_get_attributes created dummy map for <?xml ?>
004b:fixme:urlmon:SecManagerImpl_ProcessUrlAction Unsupported arguments
004b:fixme:msxml:dom_pi_get_attributes created dummy map for <?xml ?>
004b:fixme:urlmon:SecManagerImpl_ProcessUrlAction Unsupported arguments
004b:fixme:msxml:dom_pi_get_attributes created dummy map for <?xml ?>
004b:fixme:urlmon:SecManagerImpl_ProcessUrlAction Unsupported arguments
004b:fixme:msxml:dom_pi_get_attributes created dummy map for <?xml ?>
004b:fixme:urlmon:SecManagerImpl_ProcessUrlAction Unsupported arguments
004b:fixme:msxml:dom_pi_get_attributes created dummy map for <?xml ?>
004b:fixme:urlmon:SecManagerImpl_ProcessUrlAction Unsupported arguments
004b:fixme:msxml:dom_pi_get_attributes created dummy map for <?xml ?>
004b:fixme:urlmon:SecManagerImpl_ProcessUrlAction Unsupported arguments
004b:fixme:msxml:dom_pi_get_attributes created dummy map for <?xml ?>
004b:fixme:urlmon:SecManagerImpl_ProcessUrlAction Unsupported arguments
004b:fixme:msxml:dom_pi_get_attributes created dummy map for <?xml ?>
004b:fixme:urlmon:SecManagerImpl_ProcessUrlAction Unsupported arguments
004b:fixme:msxml:dom_pi_get_attributes created dummy map for <?xml ?>
004b:fixme:urlmon:SecManagerImpl_ProcessUrlAction Unsupported arguments
004b:fixme:msxml:dom_pi_get_attributes created dummy map for <?xml ?>
004b:fixme:urlmon:SecManagerImpl_ProcessUrlAction Unsupported arguments
004b:fixme:msxml:dom_pi_get_attributes created dummy map for <?xml ?>
004b:fixme:urlmon:SecManagerImpl_ProcessUrlAction Unsupported arguments
004b:fixme:msxml:dom_pi_get_attributes created dummy map for <?xml ?>
002c:fixme:explorerframe:taskbar_list_AddTab iface 0x157b68, hwnd 0x20056 stub!
003d:fixme:urlmon:SecManagerImpl_ProcessUrlAction Unsupported arguments
003d:fixme:urlmon:SecManagerImpl_ProcessUrlAction Unsupported arguments
003d:fixme:urlmon:SecManagerImpl_ProcessUrlAction Unsupported arguments
003d:fixme:urlmon:SecManagerImpl_ProcessUrlAction Unsupported arguments
003d:fixme:urlmon:SecManagerImpl_ProcessUrlAction Unsupported arguments
003d:fixme:urlmon:SecManagerImpl_ProcessUrlAction Unsupported arguments
003d:fixme:urlmon:SecManagerImpl_ProcessUrlAction Unsupported arguments
003d:fixme:urlmon:SecManagerImpl_ProcessUrlAction Unsupported arguments
003d:fixme:urlmon:SecManagerImpl_ProcessUrlAction Unsupported arguments
003d:fixme:urlmon:SecManagerImpl_ProcessUrlAction Unsupported arguments
003d:fixme:urlmon:SecManagerImpl_ProcessUrlAction Unsupported arguments
003d:fixme:urlmon:SecManagerImpl_ProcessUrlAction Unsupported arguments
wine: Unhandled exception 0xc0000417 in thread 3d at address 0x102f7ba1 (thread 003d), starting debugger...
004e:fixme:advapi:LsaOpenPolicy ((null),0xdcfafc,0x00000001,0xdcfb14) stub
004e:fixme:advapi:LsaClose (0xcafe) stub


As complementary information, here is also the Install script (even though I am not sure it is relevant):

PlayOnLinux debugging tool (v4.3.4)
-----------------------------------------------
Debugging: Microsoft Office 2010

Warning: This is a PlayOnLinux script logfile. It does not contain everything that happened in your program\'s virtual drive (wineprefix)
Please do not use this logfile on winehq forum, this logfile is not interesting for wine debugging.

Date: 12/15/19 14:19:48

> uname -a
  Linux interstellar 4.15.0-72-generic #81-Ubuntu SMP Tue Nov 26 12:20:02 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux
> lsb_release -a
 
> wine --version (Be careful; this version might not be the version used
in the script. Read the content of this file for more information)
  wine-4.0
> glxinfo \| grep rendering
  direct rendering: Yes
> glxinfo \| grep renderer
      GLX_MESA_multithread_makecurrent, GLX_MESA_query_renderer,
    GLX_INTEL_swap_event, GLX_MESA_copy_sub_buffer, GLX_MESA_query_renderer,
Extended renderer info (GLX_MESA_query_renderer):
OpenGL renderer string: Mesa DRI Intel(R) UHD Graphics (Whiskey Lake 3x8 GT2)
> OpenGL libs
  32bits direct rendering is enabled
  64bits direct rendering is enabled
> export
  declare -x AMD64_COMPATIBLE="True"
declare -x APPLICATION_TITLE="PlayOnLinux"
declare -x CINNAMON_VERSION="4.2.4"
declare -x DBUS_SESSION_BUS_ADDRESS="unix:path=/run/user/1000/bus"
declare -x DEBIAN_PACKAGE="FALSE"
declare -x DEFAULTS_PATH="/usr/share/gconf/cinnamon.default.path"
declare -x DESKTOP="/home/xxx/Bureau"
declare -x DESKTOP_SESSION="cinnamon"
declare -x DISPLAY=":0"
declare -x DONT_MONITOR="1"
declare -x DYLDPATH_ORIGIN=""
declare -x DYLD_LIBRARY_PATH=""
declare -x GDMSESSION="cinnamon"
declare -x GDM_LANG="fr"
declare -x GECKO_SITE="http://wine.playonlinux.com/gecko"
declare -x GIO_LAUNCHED_DESKTOP_FILE="/usr/share/applications/PlayOnLinux.desktop"
declare -x GIO_LAUNCHED_DESKTOP_FILE_PID="1943"
declare -x GJS_DEBUG_OUTPUT="stderr"
declare -x GJS_DEBUG_TOPICS="JS ERROR;JS LOG"
declare -x GNOME_DESKTOP_SESSION_ID="this-is-deprecated"
declare -x GNUPGHOME="/home/xxx/.PlayOnLinux//gpg"
declare -x GPG_AGENT_INFO="/run/user/1000/gnupg/S.gpg-agent:0:1"
declare -x GTK_MODULES="gail:atk-bridge"
declare -x GTK_OVERLAY_SCROLLING="1"
declare -x G_FILENAME_ENCODING="UTF-8"
declare -x HOME="/home/xxx"
declare -x IGNORE_ICON_DIR="false"
declare -x LANG="fr_FR.UTF-8"
declare -x LANGUAGE="fr_FR"
declare -x LC_ADDRESS="fr_FR.UTF-8"
declare -x LC_IDENTIFICATION="fr_FR.UTF-8"
declare -x LC_MEASUREMENT="fr_FR.UTF-8"
declare -x LC_MONETARY="fr_FR.UTF-8"
declare -x LC_NAME="fr_FR.UTF-8"
declare -x LC_NUMERIC="fr_FR.UTF-8"
declare -x LC_PAPER="fr_FR.UTF-8"
declare -x LC_TELEPHONE="fr_FR.UTF-8"
declare -x LC_TIME="fr_FR.UTF-8"
declare -x LD_32_PATH_ORIGIN=""
declare -x LD_LIBRARY_PATH=""
declare -x LD_PATH_ORIGIN=""
declare -x LOGNAME="xxx"
declare -x MACHTYPE="x86_64-pc-linux-gnu"
declare -x MANDATORY_PATH="/usr/share/gconf/cinnamon.mandatory.path"
declare -x MD5_COMMAND="md5sum"
declare -x MONO_SITE="http://wine.playonlinux.com/mono"
declare -x OLDPWD="/home/xxx/.PlayOnLinux/configurations/setups/Microsoft Office 2010"
declare -x OS_NAME="linux"
declare -x OpenGL32="1"
declare -x OpenGL64="1"
declare -x PAPERSIZE="a4"
declare -x PATH="/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games:/usr/local/games"
declare -x PATH_ORIGIN="/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games:/usr/local/games"
declare -x PLAYONLINUX="/usr/share/playonlinux"
declare -x POL_ARCH="x86"
declare -x POL_COOKIE="GI91FlUryhOHOQynSCBv"
declare -x POL_CURL="curl"
declare -x POL_DNS="playonlinux.com"
declare -x POL_HOST="127.0.0.1"
declare -x POL_ID="70988174"
declare -x POL_LANG="fr"
declare -x POL_OS="Linux"
declare -x POL_PORT="30000"
declare -x POL_PYTHON="python"
declare -x POL_SetupWindow_ID="11636"
declare -x POL_TERM="x-terminal-emulator"
declare -x POL_UPTODATE="TRUE"
declare -x POL_USER_ARCH="x86"
declare -x POL_USER_ROOT="/home/xxx/.PlayOnLinux/"
declare -x POL_WGET="env LD_LIBRARY_PATH=\"\" wget --prefer-family=IPv4 -q"
declare -x PWD="/usr/share/playonlinux/python"
declare -x QT_ACCESSIBILITY="1"
declare -x QT_QPA_PLATFORMTHEME="qt5ct"
declare -x REPERTOIRE="/home/xxx/.PlayOnLinux/"
declare -x SCRIPTID="Microsoft Office 2010 Activation"
declare -x SED="sed"
declare -x SESSION_MANAGER="local/interstellar:@/tmp/.ICE-unix/1235,unix/interstellar:/tmp/.ICE-unix/1235"
declare -x SETUPWINDOW_INIT="true"
declare -x SHELL="/bin/bash"
declare -x SHLVL="4"
declare -x SITE="http://repository.playonlinux.com"
declare -x SSH_AGENT_PID="1301"
declare -x SSH_AUTH_SOCK="/run/user/1000/keyring/ssh"
declare -x TEXTDOMAIN="pol"
declare -x TEXTDOMAINDIR="/usr/share/playonlinux/lang/locale/"
declare -x TITLE="Microsoft Office 2010"
declare -x TITRE="PlayOnLinux"
declare -x UBUNTU_MENUPROXY="0"
declare -x USER="xxx"
declare -x VERSION="4.3.4"
declare -x WGETRC="/home/xxx/.PlayOnLinux//configurations/wgetrc"
declare -x WINEDLLOVERRIDES="winemenubuilder.exe=d"
declare -x WINEPREFIX="/home/xxx/.PlayOnLinux//wineprefix/default"
declare -x WINE_SITE="https://phoenicis.playonlinux.com/index.php/wine?os=linux"
declare -x WorkingDirectory="/home/xxx"
declare -x XAUTHORITY="/home/xxx/.Xauthority"
declare -x XDG_CONFIG_DIRS="/etc/xdg/xdg-cinnamon:/etc/xdg"
declare -x XDG_CURRENT_DESKTOP="X-Cinnamon"
declare -x XDG_DATA_DIRS="/usr/share/cinnamon:/usr/share/gnome:/home/xxx/.local/share/flatpak/exports/share:/var/lib/flatpak/exports/share:/usr/local/share:/usr/share"
declare -x XDG_GREETER_DATA_DIR="/var/lib/lightdm-data/xxx"
declare -x XDG_RUNTIME_DIR="/run/user/1000"
declare -x XDG_SEAT="seat0"
declare -x XDG_SEAT_PATH="/org/freedesktop/DisplayManager/Seat0"
declare -x XDG_SESSION_DESKTOP="cinnamon"
declare -x XDG_SESSION_ID="c2"
declare -x XDG_SESSION_PATH="/org/freedesktop/DisplayManager/Session0"
declare -x XDG_SESSION_TYPE="x11"
declare -x XDG_VTNR="7"

12/15/19 14:19:49 - [POL_System_SetArch] Message: POL_ARCH set to x86
12/15/19 14:19:49 - [POL_Wine_SelectPrefix] Message: Selecting prefix: Office2010
12/15/19 14:19:49 - [POL_System_SetArch] Message: POL_ARCH set to x86
12/15/19 14:19:58 - [POL_SetupWindow_menu] Message: menu answer: Volume Activation (KMS)
12/15/19 14:21:37 - [POL_SetupWindow_textbox] Message: textbox answer:
12/15/19 14:21:40 - [POL_SetupWindow_textbox] Message: textbox answer:
12/15/19 14:21:44 - [POL_SetupWindow_question] Message: question answer: FALSE
12/15/19 14:21:46 - [POL_SetupWindow_textbox] Message: textbox answer:
12/15/19 14:21:47 - [POL_SetupWindow_textbox] Message: textbox answer:
12/15/19 14:21:48 - [POL_SetupWindow_question] Message: question answer: TRUE
12/15/19 14:21:48 - [POL_Wine] Message: Running wine-3.0.2 regedit VLKMSServ.reg (Working directory : /home/xxx/.PlayOnLinux/wineprefix/Office2010)
12/15/19 14:21:48 - [POL_Wine] Message: Notice: PlayOnLinux deliberately disables winemenubuilder. See http://www.playonlinux.com/fr/page-26-Winemenubuilder.html
0017:fixme:wtsapi:WTSQuerySessionInformationW Stub (nil) 0xffffffff 4 0x95fb24 0x95fb1c
002b:err:module:load_builtin_dll failed to load .so lib for builtin L"winebus.sys": libudev.so.0: Ne peut ouvrir le fichier d'objet partagé: Aucun fichier ou dossier de ce type
002b:err:winedevice:async_create_driver failed to create driver L"WineBus": c0000142
000f:fixme:service:scmdatabase_autostart_services Auto-start service L"WineBus" failed to start: 31
002e:err:setupapi:create_dest_file failed to create L"C:\\windows\\system32\\mscoree.dll" (error=80)
0039:fixme:iphlpapi:NotifyIpInterfaceChange (family 0, callback 0x6a0cb608, context 0xb78998, init_notify 0, handle 0x13bfc88): stub
002e:fixme:msvcrt:__clean_type_info_names_internal (0x7a38d5c8) stub
wine: configuration in '/home/xxx/.PlayOnLinux//wineprefix/Office2010' has been updated.
12/15/19 14:21:51 - [POL_Wine] Message: Wine return: 0
0017:fixme:wtsapi:WTSQuerySessionInformationW Stub (nil) 0xffffffff 4 0x95fb20 0x95fb18
0012:fixme:msvcrt:__clean_type_info_names_internal (0x64083a50) stub
12/15/19 14:22:09 - [POL_SetupWindow_Close] Message: Closing window for pid 11636

 

What is the problem? What can I do to solve it?

- Is it a Product Key issue, and if so how can I do to enter my Product Key if the program doesn't start at all?

- Can I just try and reinstall Office in the same wineprefix, and if so how can I do that?

- Shall I rather just uninstall the Office programs and reinstall them completely? [I would prefer one of the previous solutions upon this one as I would like to be able keep the list of previously open documents - present in the Recent folders in the Windows folder tree.]

 

Thanks for your help.

 

PS: Since it is a problem on a specific program but a problem that occured after a complete reinstall of Wine + PlayOnLinux, I was not sure to which forum I should post the message. Please do not hesitate to tell me if you think I should move the message to another forum.

Ändrat av Silentblue

Silentblue Monday 23 August 2021 at 12:49
SilentblueAnonymous

I had forgotten to re-install the winbind package.

Now it works.