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Steam - Ragnarok. Not working

Auteur Antwoorden
steelcitytigger Vrijdag 7 Februari 2014 om 15:00
steelcitytigger

Hello everybody. 
First of all, I'm not the most tekkie person out there so I'm sorry if I make some really silly mistakes. 

I have installed Steam using PlayOnMac fine and downloaded a game "Ragnarok Online".
It goes to the patch menu and I click play. Then it goes black and I get the following error messages. 

"Installing Microsoft VC Redist Setup" - a pop up says Steam.exe has crashed. 
Here is the problem code. 

Unhandled exception: C++ exception(object = 0x0033f4d4, type = 0x1009c200) in 32-bit code (0x7b82f0c1).
Register dump:
 CS:001b SS:0023 DS:0023 ES:0023 FS:1007 GS:000f
 EIP:7b82f0c1 ESP:0033f3c4 EBP:0033f438 EFLAGS:00000206(   - --  I   - -P- )
 EAX:7b819439 EBX:7b82f02a ECX:00000000 EDX:00000000
 ESI:100187ac EDI:00000000
Stack dump:
0x0033f3c4:  0033f474 0000000c 0000003c 00110064
0x0033f3d4:  0017d738 00000178 0033f450 e06d7363
0x0033f3e4:  00000001 00000000 7b82f0c1 00000003
0x0033f3f4:  19930520 0033f4d4 1009c200 00415ce4
0x0033f404:  7bc4710b 0033f468 7bc47216 00110060
0x0033f414:  0017d738 0017d738 0033f434 00000002
0200: sel=1007 base=7ffc0000 limit=00000fff 32-bit rw-
Backtrace:
=>0 0x7b82f0c1 RaiseException+0xae() in kernel32 (0x0033f438)
  1 0x1008188f in setupengine (+0x8188e) (0x0033f480)
  2 0x10066e96 in setupengine (+0x66e95) (0x0033f4f0)
  3 0x1006380b in setupengine (+0x6380a) (0x0033f510)
  4 0x10061405 in setupengine (+0x61404) (0x0033f548)
  5 0x10035a52 in setupengine (+0x35a51) (0x0033f5b8)
  6 0x1006b83a in setupengine (+0x6b839) (0x0033fd18)
  7 0x1005faa0 in setupengine (+0x5fa9f) (0x0033fd88)
  8 0x100580de in setupengine (+0x580dd) (0x0033fddc)
  9 0x00402928 in setup (+0x2927) (0x0033fe70)
  10 0x7b85d3ac call_process_entry+0xb() in kernel32 (0x0033fe88)
  11 0x7b85d510 start_process+0x161() in kernel32 (0x0033fee8)
  12 0x7bc828ec call_thread_func_wrapper+0xb() in ntdll (0x0033ff08)
  13 0x7bc82932 call_thread_func+0x3b() in ntdll (0x0033ff98)
  14 0x7bc828b2 call_thread_entry_point+0x11() in ntdll (0x0033ffb8)
  15 0x7bc50f58 start_process+0x23() in ntdll (0x0033ffe8)
0x7b82f0c1 RaiseException+0xae in kernel32: subl $4,%esp
Modules:
Module Address Debug info Name (244 modules)
ELF       0-82001000 Stabs           <wine-loader>
PE  400000-  415000 Deferred        setup
PE 10000000-100c8000 Deferred        setupengine
PE 40001000-401b9000 Deferred        libwine.1.0.dylib
ELF 41a82000-41aff000 Deferred        advapi32<elf>
  \-PE 41a90000-41ae6000 \               advapi32
ELF 41c82000-41e05000 Deferred        user32<elf>
  \-PE 41c90000-41db3000 \               user32
ELF 41e05000-41f44000 Deferred        gdi32<elf>
  \-PE 41e10000-41ed2000 \               gdi32
ELF 41f5e000-41f7b000 Deferred        version<elf>
  \-PE 41f60000-41f78000 \               version
ELF 41f7b000-41fa8000 Deferred        mpr<elf>
  \-PE 41f80000-41fa1000 \               mpr
ELF 41fa8000-41fce000 Deferred        cabinet<elf>
  \-PE 41fb0000-41fcb000 \               cabinet
ELF 41fce000-41fe9000 Deferred        userenv<elf>
  \-PE 41fd0000-41fe5000 \               userenv
ELF 41fe9000-41fff000 Deferred        psapi<elf>
  \-PE 41ff0000-41ffd000 \               psapi
ELF 43000000-43274000 Deferred        shell32<elf>
  \-PE 43010000-43229000 \               shell32
ELF 43274000-43305000 Deferred        shlwapi<elf>
  \-PE 43280000-432dc000 \               shlwapi
ELF 43305000-43487000 Deferred        ole32<elf>
  \-PE 43310000-4343b000 \               ole32
ELF 43487000-4352b000 Deferred        rpcrt4<elf>
  \-PE 43490000-43504000 \               rpcrt4
ELF 4352b000-4369f000 Deferred        oleaut32<elf>
  \-PE 43530000-43647000 \               oleaut32
ELF 4369f000-4380d000 Deferred        msi<elf>
  \-PE 436b0000-437ac000 \               msi
ELF 4380d000-438dd000 Deferred        urlmon<elf>
  \-PE 43810000-438b2000 \               urlmon
ELF 438dd000-43966000 Deferred        wininet<elf>
  \-PE 438e0000-43951000 \               wininet
ELF 43966000-43aa3000 Deferred        comctl32<elf>
  \-PE 43970000-43a72000 \               comctl32
ELF 43aa3000-43af2000 Deferred        winhttp<elf>
  \-PE 43ab0000-43add000 \               winhttp
ELF 43af2000-43b2e000 Deferred        secur32<elf>
  \-PE 43b00000-43b25000 \               secur32
ELF 43b2e000-43b68000 Deferred        netapi32<elf>
  \-PE 43b30000-43b5b000 \               netapi32
ELF 43b68000-43b93000 Deferred        iphlpapi<elf>
  \-PE 43b70000-43b8c000 \               iphlpapi
ELF 43b93000-43bca000 Deferred        ws2_32<elf>
  \-PE 43ba0000-43bc2000 \               ws2_32
ELF 43bca000-43c09000 Deferred        wintrust<elf>
  \-PE 43bd0000-43bfe000 \               wintrust
ELF 43c09000-43cf4000 Deferred        crypt32<elf>
  \-PE 43c10000-43cd4000 \               crypt32
ELF 43cf4000-43da9000 Deferred        msvcrt<elf>
  \-PE 43d00000-43d84000 \               msvcrt
PE 43da9000-43e36000 Deferred        libfreetype.6.dylib
ELF 43e36000-43ee0000 Deferred        winemac<elf>
  \-PE 43e40000-43eb3000 \               winemac
ELF 455c4000-45600000 Deferred        uxtheme<elf>
  \-PE 455d0000-455f7000 \               uxtheme
PE 456e1000-4571b000 Deferred        familycontrols
PE 4571b000-45730000 Deferred        commercecore
ELF 46a3f000-46aa6000 Deferred        msxml3<elf>
  \-PE 46a50000-46a90000 \               msxml3
PE 6cd00000-6cd24000 Deferred        sqmapi
ELF 7b800000-7ba79000 Stabs           kernel32<elf>
  \-PE 7b810000-7ba3d000 \               kernel32
ELF 7bc00000-7bcf8000 Stabs           ntdll<elf>
  \-PE 7bc10000-7bcba000 \               ntdll
PE 907c9000-907cf000 Deferred        libdiagnosticmessagesclient.dyli
PE 907fe000-9082a000 Deferred        libjpeg.dylib
PE 907fe000-9082a000 Deferred        libjpeg.dylib
PE 90832000-9083b000 Deferred        help
PE 90832000-9083b000 Deferred        help
PE 90839000-90bc9000 Deferred        security
PE 90839000-90bc9000 Deferred        security
PE 90839000-90bc9000 Deferred        security
PE 90b46000-91009000 Deferred        foundation
PE 90e72000-90efa000 Deferred        printcore
PE 90ef2000-90f48000 Deferred        coreservicesinternal
PE 90ef2000-90f48000 Deferred        coreservicesinternal
PE 90ef2000-90f48000 Deferred        coreservicesinternal
PE 9100f000-91658000 Deferred        facecore
PE 9100f000-91658000 Deferred        facecore
PE 9100f000-91658000 Deferred        facecore
PE 9100f000-91658000 Deferred        facecore
PE 9100f000-91658000 Deferred        facecore
PE 914b3000-914d1000 Deferred        sharing
PE 914c2000-914d2000 Deferred        libcgcms.a.dylib
PE 9153b000-91737000 Deferred        audiotoolbox
PE 916ae000-919d5000 Deferred        vimage
PE 91999000-91bcc000 Deferred        cfnetwork
PE 91999000-91bcc000 Deferred        cfnetwork
PE 91d51000-91d57000 Deferred        audiounit
PE 91d51000-91d57000 Deferred        audiounit
PE 91dc6000-91f41000 Deferred        libblas.dylib
PE 9219c000-921a5000 Deferred        tcc
PE 921cb000-92268000 Deferred        ats
PE 921cb000-92268000 Deferred        ats
PE 92262000-9226c000 Deferred        libheimdal-asn1.dylib
PE 926ad000-926bd000 Deferred        libcompiler_rt.dylib
PE 926b3000-926c5000 Deferred        speechrecognition
PE 926bd000-926cd000 Deferred        aosnotification
PE 926bd000-926cd000 Deferred        aosnotification
PE 92707000-9270c000 Deferred        liblangid.dylib
PE 927aa000-927b2000 Deferred        libsystem_configuration.dylib
PE 927b0000-927e1000 Deferred        kerberos
PE 9283a000-9287f000 Deferred        ldap
PE 9283a000-9287f000 Deferred        ldap
PE 92873000-928b8000 Deferred        libglimage.dylib
PE 928b1000-92972000 Deferred        ink
PE 929a1000-92ac0000 Deferred        discrecording
PE 92c0f000-92d35000 Deferred        coretext
PE 92c0f000-92d35000 Deferred        coretext
PE 92cff000-93ea6000 Deferred        appkit
PE 9394d000-93a83000 Deferred        libcrypto.0.9.8.dylib
PE 9394d000-93a83000 Deferred        libcrypto.0.9.8.dylib
PE 93a87000-93acf000 Deferred        libssl.0.9.8.dylib
PE 93a87000-93acf000 Deferred        libssl.0.9.8.dylib
PE 93abd000-93c6a000 Deferred        desktopservicespriv
PE 93abd000-93c6a000 Deferred        desktopservicespriv
PE 943fd000-94890000 Deferred        coregraphics
PE 943fd000-94890000 Deferred        coregraphics
PE 947f7000-948c0000 Deferred        qd
PE 9489a000-948aa000 Deferred        commonauth
PE 949d2000-94a62000 Deferred        symbolication
PE 949d2000-94a62000 Deferred        symbolication
PE 94bfb000-94c1e000 Deferred        libpng.dylib
PE 94c17000-94c2c000 Deferred        applefscompression
PE 94c17000-94c2c000 Deferred        applefscompression
PE 94c9d000-94d3e000 Deferred        coresymbolication
PE 94c9d000-94d3e000 Deferred        coresymbolication
PE 94c9d000-94d3e000 Deferred        coresymbolication
PE 94d34000-94d56000 Deferred        multitouchsupport
PE 94d49000-94fab000 Deferred        quartzcore
PE 94d49000-94fab000 Deferred        quartzcore
PE 94d49000-94fab000 Deferred        quartzcore
PE 94f26000-95342000 Deferred        liblapack.dylib
PE 94f26000-95342000 Deferred        liblapack.dylib
PE 94f26000-95342000 Deferred        liblapack.dylib
PE 9535a000-95372000 Deferred        crashreportersupport
PE 9535a000-95372000 Deferred        crashreportersupport
PE 9535a000-95372000 Deferred        crashreportersupport
PE 953b0000-953b6000 Deferred        trustevaluationagent
PE 95568000-9556f000 Deferred        securityhi
PE 9556b000-95588000 Deferred        librarian
PE 9556b000-95588000 Deferred        librarian
PE 9564a000-95661000 Deferred        libsasl2.2.dylib
PE 9564a000-95661000 Deferred        libsasl2.2.dylib
PE 95688000-9568f000 Deferred        libunc.dylib
PE 95688000-9568f000 Deferred        libunc.dylib
PE 956e2000-956eb000 Deferred        libgif.dylib
PE 956e2000-956eb000 Deferred        libgif.dylib
PE 956e7000-956f8000 Deferred        libkxld.dylib
PE 95807000-9608a000 Deferred        performanceanalysis
PE 95807000-9608a000 Deferred        performanceanalysis
PE 95807000-9608a000 Deferred        performanceanalysis
PE 95807000-9608a000 Deferred        performanceanalysis
PE 95807000-9608a000 Deferred        performanceanalysis
PE 959fe000-95a01000 Deferred        cocoa
PE 9644d000-964ac000 Deferred        libcorecrypto.dylib
PE 96e1a000-96e23000 Deferred        libutil.dylib
PE 96e1a000-96e23000 Deferred        libutil.dylib
PE 97222000-9736f000 Deferred        libfontparser.dylib
PE 97222000-9736f000 Deferred        libfontparser.dylib
PE 97471000-9747a000 Deferred        libmacho.dylib
PE 9747f000-974ab000 Deferred        imagecapture
PE 9747f000-974ab000 Deferred        imagecapture
PE 974f2000-97819000 Deferred        coredata
PE 974f2000-97819000 Deferred        coredata
PE 97757000-9775d000 Deferred        libodfde.dylib
PE 97757000-9775d000 Deferred        libodfde.dylib
PE 97859000-97a1e000 Deferred        libobjc.a.dylib
PE 97a02000-97a11000 Deferred        libgfxshared.dylib
PE 97a15000-97b53000 Deferred        backup
PE 97a15000-97b53000 Deferred        backup
PE 97a15000-97b53000 Deferred        backup
PE 97b89000-97cad000 Deferred        libjp2.dylib
PE 97c88000-97dc4000 Deferred        diskimages
PE 97c88000-97dc4000 Deferred        diskimages
PE 9825a000-98301000 Deferred        securityfoundation
PE 9825a000-98301000 Deferred        securityfoundation
PE 9825a000-98301000 Deferred        securityfoundation
PE 98528000-98611000 Deferred        metadata
PE 985c1000-98610000 Deferred        systemadministration
PE 985c1000-98610000 Deferred        systemadministration
PE 985c1000-98610000 Deferred        systemadministration
PE 98616000-9861d000 Deferred        libremovefile.dylib
PE 98618000-9864f000 Deferred        chunkinglibrary
PE 98644000-9868c000 Deferred        mediakit
PE 98644000-9868c000 Deferred        mediakit
PE 98644000-9868c000 Deferred        mediakit
PE 9867e000-986e3000 Deferred        remoteviewservices
PE 986e1000-98732000 Deferred        bom
PE 9873c000-98752000 Deferred        opengl
PE 98751000-98791000 Deferred        corevideo
PE 998bb000-99910000 Deferred        libcurl.4.dylib
PE 99965000-99981000 Deferred        libsystem_asl.dylib
PE 99978000-9999a000 Deferred        libgl.dylib
PE 99988000-999cf000 Deferred        debugsymbols
PE 99988000-999cf000 Deferred        debugsymbols
PE 99a36000-99a74000 Deferred        libsystem_kernel.dylib
PE 99cd3000-99d31000 Deferred        iconservices
PE 99e22000-99e6e000 Deferred        dictionaryservices
PE 99e4f000-99e75000 Deferred        libcrfsuite.dylib
PE 99e4f000-99e75000 Deferred        libcrfsuite.dylib
PE 99ed5000-99ede000 Deferred        efilogin
PE 99ed5000-99ede000 Deferred        efilogin
PE 99fc9000-9a361000 Deferred        coreimage
PE 9a43b000-9a4aa000 Deferred        scalableuserinterface
PE 9a43b000-9a4aa000 Deferred        scalableuserinterface
PE 9a50f000-9a5d3000 Deferred        libcorestorage.dylib
PE 9a50f000-9a5d3000 Deferred        libcorestorage.dylib
PE 9a50f000-9a5d3000 Deferred        libcorestorage.dylib
PE 9a5b1000-9a929000 Deferred        carboncore
PE 9aab6000-9af91000 Deferred        hitoolbox
PE 9ae2c000-9aea6000 Deferred        htmlrendering
PE 9ae80000-9ae9d000 Deferred        langanalysis
PE 9ae80000-9ae9d000 Deferred        langanalysis
PE 9ae9b000-9af2b000 Deferred        heimdal
PE 9ae9b000-9af2b000 Deferred        heimdal
PE 9af51000-9af79000 Deferred        libresolv.9.dylib
PE 9af6f000-9af9d000 Deferred        ubiquity
PE 9af8c000-9afa1000 Deferred        libcsfde.dylib
PE 9afed000-9aff8000 Deferred        loginuicore
PE 9afed000-9aff8000 Deferred        loginuicore
PE 9b164000-9b176000 Deferred        libbz2.1.0.dylib
PE 9b171000-9b18d000 Deferred        opendirectory
PE 9b17e000-9b1df000 Deferred        opencl
PE 9b17e000-9b1df000 Deferred        opencl
PE 9b1e4000-9b1f7000 Deferred        directoryservice
PE 9b1e4000-9b1f7000 Deferred        directoryservice
PE 9b776000-9b780000 Deferred        libcorevmclient.dylib
PE 9b776000-9b780000 Deferred        libcorevmclient.dylib
PE 9b7fd000-9b809000 Deferred        iosurface
PE 9b8dc000-9b980000 Deferred        iokit
PE 9b952000-9b9b0000 Deferred        libcups.2.dylib
PE 9ba4b000-9ba52000 Deferred        libcvmspluginsupport.dylib
PE 9ba4b000-9ba52000 Deferred        libcvmspluginsupport.dylib
PE 9bee0000-9bf47000 Deferred        libtiff.dylib
PE 9bee0000-9bf47000 Deferred        libtiff.dylib
PE 9bee0000-9bf47000 Deferred        libtiff.dylib
PE 9bee0000-9bf47000 Deferred        libtiff.dylib
PE 9bf43000-9c013000 Deferred        colorsync
PE 9bf43000-9c013000 Deferred        colorsync
Threads:
process  tid      prio (all id:s are in hex)
0000000e services.exe
0000001e    0
0000001d    0
00000014    0
00000010    0
0000000f    0
00000012 winedevice.exe
0000001c    0
00000019    0
00000017    0
00000013    0
0000001a plugplay.exe
00000020    0
0000001f    0
0000001b    0
00000021 explorer.exe
00000022    0
00000018 rpcss.exe
00000058    0
0000005c    0
0000005a    0
0000005d    0
00000052    0
0000004f    0
0000004d rpcss.exe
00000065    0
00000054    0
00000055    0
00000061    0
00000060    0
0000004e    0
00000050 rpcss.exe
0000006c    0
00000071    0
00000070    0
0000006f    0
0000006d    0
00000051    0
00000075 Steam.exe
0000006e    0
00000084    0
0000002b    0
00000040    0
0000003f    0
0000003e    0
0000003d    0
00000036    0
00000035    0
00000033    0
0000002f    0
00000032    0
00000031    0
0000002e    0
0000002d    0
00000045    0
0000002a    0
00000027    0
00000026    0
00000030    0
00000037    0
00000038    0
00000039    0
00000072    0
00000073    0
00000064    0
00000016    0
00000056    0
00000080    0
00000079    0
00000066    0
00000062    0
0000007a    0
00000074    0
0000007c    0
0000007f    0
0000007b    0
00000096    0
00000097    0
00000059    0
00000057    0
00000085    0
00000049    0
0000007d    0
00000078    0
00000077    0
00000076    0
0000006b SteamService.exe
0000005e    0
0000000c vcredist_x86.exe
00000041    0
00000042    0
00000044 GameOverlayUI.exe
0000004c    0
00000029    0
00000028    0
00000023    0
00000024    0
00000086    0
00000053    0
00000092    0
0000008e    0
00000047    0
00000046    0
00000043    0
0000002c (D) C:\f57cd418bd11224234d30c3d6b24\Setup.exe
0000004a    0 <==
System information:
    Wine build: wine-1.7.11
    Platform: i386
    Host system: Darwin
    Host version: 13.0.0


Once I close this box, I get 4 pop ups saying "cannot find sprite.act" and "cannot find file sprit.spr"

Then I get an Unexpected Shutdown Error with this message. 

Module Name: C:\Program Files\Steam\steamapps\common\Ragnarok_Europe\Ragexe.exe
Time Stamp: 0x52ce2aa2 - Thu Jan 09 04:50:42 2014


Exception Type: 0xc0000005

0x00594400 ragexe
0x007777f9 ragexe
0x007de5f3 ragexe
0x007df732 ragexe
0x7b85d3ac kernel32
0x7b85d510 kernel32
0x7bc828ec ntdll
0x7bc82932 ntdll
0x7bc828b2 ntdll
0x7bc50f58 ntdll

eax: 0x00000000 ebx: 0x00000000
ecx: 0x00000000 edx: 0x02501064
esi: 0x00000000 edi: 0x00000000
ebp: 0x00000000 esp: 0x0033fff0

stack 0033fff0 - 003403f0
0033FFF0 : AE D3 85 7B 00 00 00 00 00 00 00 00 00 00 00 00 
00340000 : 4D 5A 90 00 03 00 00 00 04 00 00 00 FF FF 00 00 
00340010 : B8 00 00 00 00 00 00 00 40 00 00 00 00 00 00 00 
00340020 : 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 
00340030 : 00 00 00 00 00 00 00 00 00 00 00 00 C8 00 00 00 
00340040 : 0E 1F BA 0E 00 B4 09 CD 21 B8 01 4C CD 21 54 68 
00340050 : 69 73 20 70 72 6F 67 72 61 6D 20 63 61 6E 6E 6F 
00340060 : 74 20 62 65 20 72 75 6E 20 69 6E 20 44 4F 53 20 
00340070 : 6D 6F 64 65 2E 0D 0D 0A 24 00 00 00 00 00 00 00 
00340080 : 0F D7 47 D8 4B B6 29 8B 4B B6 29 8B 4B B6 29 8B 
00340090 : 4B B6 28 8B 5C B6 29 8B 29 A9 3A 8B 4E B6 29 8B 
003400A0 : A4 94 18 8B 2A B6 29 8B 8C B0 2F 8B 4A B6 29 8B 
003400B0 : B4 96 2D 8B 4A B6 29 8B 52 69 63 68 4B B6 29 8B 
003400C0 : 00 00 00 00 00 00 00 00 50 45 00 00 4C 01 06 00 
003400D0 : A3 DA 17 3D 00 00 00 00 00 00 00 00 E0 00 0E 21 
003400E0 : 0B 01 06 00 00 82 02 00 00 00 03 00 00 00 00 00 

Launch Info 
0000 0000 0000 0000 0000 0000 0000 0000 
0000 0000 0000 0000 0000 0000 0000 0000 
0000 0000 0000 0000 0000 0000 0000 0000 
0000 0000 0000 0000 0000 0000 0000 0000 

Job : Novice


I'm sorry if I've missed anything out. I tried to follow the rules as close as possible. 
Any help would be greatly appreciated. 

 Tigger

Macbook Pro. OSX v.10.9.1

Aangepast door steelcitytigger