Microsoft Office 2010 Installation, stuck at product key

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sc4s2cg Mardi 24 Mai 2011 à 21:26


I'm trying to install Office 2010 from my cd, but when I use the playonlinux script and the installation opens...I can't type in the product key. It's just stuck there and I can't tab or click into the product key box.

Any suggestions?

Laptop stats:
HP dv7 series
AMD processor 64bit
Ubuntu 11.04
Using latest PlayOnLinux

Edité par sc4s2cg

k-teach Lundi 6 Juin 2011 à 0:48

Does any one have any tips on this? I first used this script

On a slightly older version of playonlinux, and it accepted my installation code and went a bit further, then stopped with an error that the installer did not number nor describe. I then updated to 3.8.12. Now it just stops at the product key stage as mentioned above and will not let me type, nor paste in my code.

My OS is the same as the first post: Ubuntu 11.04 64 bit, PlayOnLinux 3.8.12, and I've run apt-get update so I'm as current as I can be as of June 5, 2011
psychonelo Jeudi 7 Juillet 2011 à 16:25

I am having the same exact issue. I cannot type in the product key!
sihoch Vendredi 22 Juillet 2011 à 7:32

Hi Guys,

Just had the problem a few hours ago...

Solution: Install the IE6....

I then got stuck later :laught:

Quentin PÂRIS Vendredi 22 Juillet 2011 à 20:17
Quentin PÂRISAnonymous

Thank you for your solution,

Does it work better now ?
sihoch Mardi 26 Juillet 2011 à 7:29

Hi Tinou,

Define "better" :D - you can enter the key, but in the end there is an installation error...

But maybe that should be discussed in another topic?

btw. I'm trying to install a legal copy from the Microsoft HUP(home user program)

Quentin PÂRIS Mardi 26 Juillet 2011 à 10:17
Quentin PÂRISAnonymous

Well, I'm going to try to correct this script in less than a week

Andinski Lundi 9 Avril 2012 à 12:57

What brings you one step further is to postpone registration until after the installation of MS Office... Yet, at the end, I am currently meeting the same problem when opening Word - I cannot type in the product key. I will try to install IE... hopefully, this will work.

Edité par Andinski

loPan Jeudi 3 Mai 2012 à 4:57

I had no problem installing Office 2010 three times previously using the script I found here. Now the script appears to be gone. Where would I go to find it again?
gibsson Samedi 9 Juin 2012 à 21:41

Hi all,
Just to tell you that Im running into the same issue with two machines with Ubuntu 11.04 64-bit (stuck after entering the key).
However I have another one that runs Ubuntu 11.04 32-bit and it worked straightaway. I guess it works for 32-bit only. What can we try to make it work under 64-bit system?
rccypher Samedi 1 September 2012 à 18:38

I have found that by following this guide:

Office 2010 will allow me to at least enter the product key. However, the key does not validate for some reason. I'm guessing that Office is unable to connect to the internet because the component that would normally be used is absent.

I'm running ubuntu 12.04 x64 and I used the most recent version of the MSO2010 install script as of Sept 1.

Edité par rccypher

miatawnt2b Lundi 29 Octobre 2012 à 19:18

Same problem here.  Precise 64bit trying to install office 2010.  It will not activate.  However, I am able to get it to install and activate using cxoffice trial.  So I know it's possible.  What are we missing?

tazzo54 Mercredi 21 Novembre 2012 à 18:20

I have the same problem on ubuntu 12.04 , playonlinux 4.1.8 , office 2010 !!
any solutions ?!
sandie Samedi 15 Décembre 2012 à 1:31

same problem ubuntu 12.04, playonlinux 4.1.8, office 2010 activation... :-( Plizzzzzzzz
petch Samedi 15 Décembre 2012 à 7:58

For information, there's an open bug report on the topic:
SirLouen Dimanche 13 Janvier 2013 à 15:58

I think the problem is that the activation process form Microsoft Office 2010, is treated as an update. As I've seen, it is impossible to update Office 2010 via wine (at least the default installation of PlayOnLinux), so thats why the Activation process its failing after entering the register key (after doing the richedit replacement)

@petch: The bug report you are mentioning, is related to the richedit problem, not with the activation problem itself

Maybe we should start a new bug thread?
petch Dimanche 13 Janvier 2013 à 17:20

I don't see any other bug report matching this problem, so I'd say yes, you can report is as a new problem.
SirLouen Mardi 15 Janvier 2013 à 15:42

Did so but Quentin Paris marked it as Invalid:
petch Mardi 15 Janvier 2013 à 18:15

I wonder if MAK licenses are supported, don't know if from a technical point of view it makes any difference...
J_Hart03 Jeudi 24 Janvier 2013 à 23:01

I am haveing the same problem. I am running on Mint Cinnamon and playonlinux 4.1.9
Has anyone found a solution? I am extremly frusterated right now

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